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- Tasks: Lead training operations at Heathrow, ensuring top-notch service delivery and staff development.
- Company: Join ICTS (UK) & Ireland Ltd, a leader in security and training services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and professional development.
- Why this job: Make an impact by shaping the future of training while working in a vibrant airport setting.
- Qualifications: Must have at least two years of experience as an instructor and strong leadership skills.
- Other info: Position requires flexibility in hours to meet operational needs.
The predicted salary is between 36000 - 60000 £ per year.
LOCATION-London Heathrow Airport POSITION- Deputy Training Manager REPORTING TO – Training Manager HOURS OF WORK- As required for proper performance of duties RATE OF PAY – TBC CLOSING DATE- 9th January 2025 To be responsible for overseeing training operations in and around Heathrow. KEY TASK AREAS / RESPONSIBILITIES •Overall day to day responsibility for the service delivery (planning, annual leave, KPI\’s, SLA\’s, etc.) of the ICTS (UK) training operations in the LHR region. •Overall responsibility towards the company\’s QAF and client commitments in matters of training delivery. •Overseeing databases and ensuring data reporting is completed in a timely manner •Maintaining frequent contact with clients for feedback, planning and development of additional services •Maintaining frequent contact with LHR Management team for feedback, planning and development of additional services •Overseeing the professional performance of Training Team •Conduct Staff Appraisals as required by ICTS (UK) & Ireland Ltd •Delivering exemplary Initial, Recurrent and On Job Training, covert / overt training and staff development. •Responsible for company internal systems. This list is not exhaustive, and you will be expected to carry out tasks as directed by ICTS (UK) & Ireland Ltd Senior Management PERSON SPECIFICATION •Experience at Instructor level for a minimum of two years …
Deputy Training Manager employer: ICTS Ltd
Contact Detail:
ICTS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Training Manager
✨Tip Number 1
Familiarize yourself with the specific training operations at Heathrow Airport. Understanding the unique challenges and requirements of this location will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of ICTS (UK) to gain insights into the company culture and expectations for the Deputy Training Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in managing training operations and delivering various types of training. Be ready to share specific examples of how you've successfully overseen training programs and improved performance metrics.
✨Tip Number 4
Showcase your ability to maintain strong relationships with clients and management teams. Highlight any past experiences where you effectively gathered feedback and implemented changes based on that input, as this is crucial for the role.
We think you need these skills to ace Deputy Training Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Deputy Training Manager position. Understand the key responsibilities and person specification to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience at the instructor level and any relevant training management roles. Use specific examples that demonstrate your ability to oversee training operations and deliver exemplary training.
Showcase Communication Skills: Since maintaining frequent contact with clients and management is crucial, highlight your communication skills. Provide examples of how you've successfully managed relationships and gathered feedback in previous roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of ICTS (UK) & Ireland Ltd's values and commitments. Mention how your skills align with their expectations for the Deputy Training Manager role.
How to prepare for a job interview at ICTS Ltd
✨Showcase Your Training Experience
Make sure to highlight your previous experience in training roles, especially any instructor-level positions. Be prepared to discuss specific examples of how you've successfully delivered training programs and improved team performance.
✨Understand the Company’s QAF and Client Commitments
Familiarize yourself with ICTS (UK) & Ireland Ltd's Quality Assurance Framework (QAF) and their client commitments. Demonstrating knowledge in these areas will show that you are serious about maintaining high standards in training delivery.
✨Prepare for Questions on Data Management
Since overseeing databases and ensuring timely data reporting is part of the role, be ready to discuss your experience with data management systems. Highlight any tools or software you’ve used to track training metrics and performance indicators.
✨Emphasize Communication Skills
Given the need for frequent contact with clients and management, emphasize your communication skills. Prepare examples of how you've effectively gathered feedback and collaborated with teams to enhance training services.
