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For Companies At a Glance
- Tasks: Lead process optimisation and change management in a fast-paced edtech environment.
- Company: Join a dynamic edtech business transforming education through digital innovation.
- Benefits: Enjoy flexible working options and the chance to make a real impact.
- Why this job: Be at the forefront of digital transformation, enhancing efficiency and collaboration.
- Qualifications: Experience in product or tech teams, with strong skills in process improvement and change management.
- Other info: This is a 6-month contract role outside of IR35.
The predicted salary is between 36000 - 60000 £ per year.
This is a process optimisation and change management role working at a fast-paced edtech business that is going through a digital transformation. Sitting at the intersection of product, technology, and business operations. The successful candidate will be responsible for making this edtech product and tech teams more effective by analysing, improving, and implementing better ways of working.
Core Purpose
- Process Improvement: Conduct deep-dive analysis of existing product and tech team processes to identify inefficiencies and optimisation opportunities.
- Change Implementation: Lead the operational readiness and adoption of new digital products across the business.
- Business Transformation: Help transform my client from a traditional education provider to a customer-centric, data-driven digital organisation.
Key Accountabilities:
- Process Analysis & Optimisation: Review how product and tech teams currently work, identify bottlenecks, and implement more efficient processes.
- Go-to-Market Operations: Ensure smooth product launches by coordinating between product teams and business stakeholders.
- Change Management: Develop and execute strategies to help staff adopt new products and working methods.
- Data-Driven Decision Making: Use metrics and analytics to measure success and guide improvements.
- Cross-functional Collaboration: Bridge the gap between technical teams and business operations.
Essential Background:
- Previous Product/Tech Experience: Must have worked within product or technology teams and understand agile methodologies intimately.
- Process Improvement Expertise: Proven track record of analysing and optimising business processes.
- Change Management Skills: Experience managing large-scale organisational change in agile environments.
- Data Literacy: Comfortable with data analysis and using metrics to drive decisions.
Product Operations Manager employer: Zebra People | B Corp™
Contact Detail:
Zebra People | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Manager
✨Tip Number 1
Familiarise yourself with agile methodologies and the specific tools used in product and tech teams. This knowledge will not only help you understand the role better but also allow you to speak the same language as your potential colleagues during interviews.
✨Tip Number 2
Showcase your experience in process improvement by preparing examples of past projects where you've successfully identified inefficiencies and implemented changes. Be ready to discuss the impact of these changes on team performance.
✨Tip Number 3
Highlight your change management skills by discussing any large-scale transformations you've led or been a part of. Emphasise your ability to engage stakeholders and ensure smooth adoption of new processes or products.
✨Tip Number 4
Prepare to demonstrate your data literacy by discussing how you've used metrics and analytics in previous roles to drive decisions. Being able to articulate your approach to data-driven decision-making will set you apart from other candidates.
We think you need these skills to ace Product Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product and technology teams. Emphasise your familiarity with agile methodologies and any previous roles that involved process improvement or change management.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the edtech sector and how your skills align with the role. Mention specific examples of how you've successfully implemented process improvements or managed change in previous positions.
Showcase Data Literacy: Since data-driven decision making is crucial for this role, include examples of how you've used metrics and analytics to guide improvements in past projects. This will demonstrate your ability to make informed decisions based on data.
Highlight Cross-Functional Collaboration: Illustrate your experience in bridging gaps between technical teams and business operations. Provide examples of successful collaborations that led to improved processes or product launches, showcasing your ability to work effectively across different departments.
How to prepare for a job interview at Zebra People | B Corp™
✨Showcase Your Process Improvement Skills
Be prepared to discuss specific examples of how you've analysed and optimised processes in previous roles. Highlight any methodologies you used, such as time and motion studies, and the impact your changes had on efficiency.
✨Demonstrate Change Management Experience
Share your experiences with leading change initiatives, especially in agile environments. Discuss strategies you've implemented to help teams adopt new products or processes, and be ready to explain how you measured success.
✨Emphasise Data-Driven Decision Making
Since this role requires a strong focus on data literacy, come prepared with examples of how you've used metrics and analytics to inform your decisions. Be ready to discuss specific tools or techniques you are familiar with.
✨Highlight Cross-Functional Collaboration
This position sits at the intersection of product, technology, and business operations, so it's crucial to demonstrate your ability to work collaboratively across different teams. Share examples of how you've bridged gaps between technical and non-technical stakeholders.
