Director of Services

Director of Services

Rotherham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead mental health services, manage teams, and oversee projects for impactful community support.
  • Company: Join Rotherham and Barnsley Mind, a charity dedicated to improving mental health in South Yorkshire.
  • Benefits: Enjoy a supportive work culture, competitive salary, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while working in a collaborative and innovative environment.
  • Qualifications: Experience in leadership and operational management; charity sector experience is a plus but not essential.
  • Other info: This role offers a chance to shape the future of mental health services in your community.

The predicted salary is between 30000 - 42000 £ per year.

The main responsibilities of the role include:

  • Strategic Leadership: Develop and implement operational plans aligned with the charity's vision, ambition, strategic objectives.
  • Service Management: Oversee the delivery of mental health services, ensuring they meet quality standards and address the needs of beneficiaries.
  • Team Coordination: Lead and support staff, including service leads, volunteers, and other team members, fostering a collaborative, inclusive, and positive work environment.
  • Stakeholder Engagement: Build and maintain strong two-way operational relationships with commissioners, NHS professionals, and other key stakeholders and partners to enhance service delivery and growth.
  • Budget and Resource Management: Manage budgets effectively, ensuring financial sustainability and cost-efficiency. Work closely with the Business Development Officer.
  • Compliance and Governance: Ensure adherence to legal regulations, safeguarding policies, organisational standards, and compliance with all associated regulations.
  • Project Oversight: Manage and oversee projects, including fundraising initiatives and community programs, to increase the charity's impact.
  • Human Resources: Overseeing recruitment, onboarding, and employee records, as well as managing holiday and sick leave.
  • Health & Safety: Updating policies, conducting risk assessments, and ensuring a safe working environment.
  • IT and Facilities Management: Managing IT systems, office premises, and supplies.

The Candidate

At Rotherham and Barnsley Mind, we foster a workplace culture grounded in kindness, trust, and collaboration. You will be joining a leadership team where your voice matters, and your growth is supported. Our ideal candidate will have experience of working within the charity sector, but not essential.

What you’ll bring:

  • Clear operational leadership and direction.
  • Exceptional operational, business, and people development experience.
  • A positive attitude towards work, with the capacity to be creative, innovative, and continually motivates and inspires.
  • The ability to ensure services meet or exceed all KPIs and other organisational measures.
  • The experience to support service leads/managers, and staff to develop, and improve the monitoring, evaluation, and reporting on individual and departmental performance.
  • A dedication to foster positive working relationships between all departments.
  • Demonstrable and highly effective networking, partnership, advocacy and negotiating skills.
  • An ability to influence successful operational relationships with key stakeholders and potential commercial partners.
  • Experience of managing executive and non-executive board level discussions and meetings.
  • Influence and credibility as a trusted operational leader.
  • An appreciation and understanding of national, regional, and local needs and priorities (knowledge of South Yorkshire is desirable).

Thank you for your interest in joining Rotherham and Barnsley Mind. This is an exciting opportunity to become part of a vibrant, values-led organisation committed to making a meaningful difference in the lives of people across South Yorkshire. As we look ahead to a future of strategic growth and increasing demand for our services, we are seeking an exceptional leader who shares our passion for mental health, innovation, and impact. You’ll be joining a close-knit, supportive team at a pivotal time in our journey, where your contributions will directly shape service delivery, staff development, and long-term sustainability.

Location: Rotherham

Salary: £36k - £38k (dependent on experience)

Type of Contract: Full Time

Hours: 35

Closing Date: 10-07-2025

How to Apply: Recruiting a Director of Services is critical which is why we are pleased to have appointed Jim Lord of the iWonder Group to help us through the process. We strongly recommend an informal discussion about the role with Jim before you apply and would ask you to contact him via jim@iwondergroup.com. To apply for the role, please supply an up-to-date CV with your preferred contact details and a supporting letter of no more than two pages, which fully addresses the person specification and key responsibilities of the role.

Director of Services employer: Voluntary Action Sheffield

At Rotherham and Barnsley Mind, we pride ourselves on being an exceptional employer that champions a culture of kindness, trust, and collaboration. Our commitment to employee growth is evident through our supportive leadership team and the opportunity to make a meaningful impact in mental health services across South Yorkshire. With a focus on innovation and strategic development, we offer a vibrant work environment where your contributions are valued and can directly influence the lives of those we serve.
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Contact Detail:

Voluntary Action Sheffield Recruiting Team

jim@iwondergroup.comTo

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Services

✨Tip Number 1

Before applying, reach out to Jim Lord for an informal chat about the role. This will not only give you insights into what they are looking for but also help you make a personal connection that could set you apart from other candidates.

✨Tip Number 2

Familiarise yourself with the charity's mission and recent projects. Being able to discuss how your experience aligns with their goals during any conversations or interviews will demonstrate your genuine interest and commitment to their cause.

✨Tip Number 3

Network with professionals in the mental health and charity sectors, especially those familiar with South Yorkshire. Building relationships with key stakeholders can provide valuable insights and potentially lead to recommendations.

✨Tip Number 4

Prepare to discuss your leadership style and how you foster collaboration within teams. Given the emphasis on team coordination in the job description, showcasing your ability to inspire and motivate others will be crucial.

We think you need these skills to ace Director of Services

Strategic Leadership
Service Management
Team Coordination
Stakeholder Engagement
Budget Management
Resource Management
Compliance and Governance
Project Oversight
Human Resources Management
Health & Safety Compliance
IT Management
Facilities Management
Networking Skills
Negotiation Skills
Performance Monitoring
Creative Problem-Solving
Influencing Skills
Understanding of Local Needs
Positive Attitude
Collaboration Skills

Some tips for your application 🫡

Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Director of Services position. Tailor your application to highlight how your experience aligns with their needs.

Craft a Compelling Cover Letter: Your supporting letter should be no more than two pages. Address the person specification directly, showcasing your relevant experience and how it relates to the key responsibilities outlined in the job description.

Highlight Relevant Experience: In your CV, emphasise your operational leadership and team coordination experience. Include specific examples of how you've successfully managed services, engaged stakeholders, and ensured compliance in previous roles.

Showcase Your Passion: Make sure to convey your passion for mental health and the charity sector in both your cover letter and CV. This will help demonstrate that you are not just qualified, but also genuinely interested in making a difference.

How to prepare for a job interview at Voluntary Action Sheffield

✨Understand the Charity's Vision

Before your interview, make sure you thoroughly understand Rotherham and Barnsley Mind's mission and values. This will help you align your answers with their vision and demonstrate your commitment to their cause.

✨Showcase Your Leadership Experience

Be prepared to discuss specific examples of your leadership experience, particularly in the charity sector. Highlight how you've successfully managed teams, developed operational plans, and fostered a positive work environment.

✨Prepare for Stakeholder Engagement Questions

Expect questions about how you would engage with key stakeholders, such as NHS professionals and commissioners. Think of examples where you've built strong relationships and how you can apply that to enhance service delivery.

✨Demonstrate Financial Acumen

Since budget and resource management is crucial for this role, be ready to discuss your experience with financial sustainability and cost-efficiency. Prepare to share how you've managed budgets effectively in previous roles.

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