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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store performance.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career development opportunities and a dynamic work environment.
- Why this job: Be part of a fast-paced franchise that values hard work and dedication.
- Qualifications: Management experience in retail or food service is essential.
- Other info: Applications go directly to independent franchise owners.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by the UK's leading over-50s age inclusive jobs board. Closing Date: 25/07/2025
The Store Manager is at the heart of the operation, and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging but highly rewarding role. Subway franchisees are proud of their hardworking staff and offer excellent career development opportunities.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our franchisees are seeking motivated and driven team members to join the Subway team.
About The Role
You may currently be working as a Catering Manager, Store Manager, Restaurant Manager, or perhaps an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, we want to hear from you!
You will be primarily responsible for the success of your store, including sales, profitability, customer service, and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, training, and development of staff in line with Subway standards—lead by example!
- Create and manage staff schedules
- Check deliveries, match orders, and handle daily banking
- Prepare stock and sales paperwork, employee pay, and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance with Subway and local guidelines
- Perform inventory management and stock control, including weekly stock takes and reporting
- Analyse weekly sales and inventory reports to improve business performance
- Maintain store cleanliness and presentation
- Implement in-store marketing materials and point-of-purchase displays in line with campaigns
- Follow safety procedures to prevent injuries
- Create a safe environment for employees and customers
- Promote high customer service standards among staff
- Handle escalated customer complaints effectively
- Deliver excellent service in product handling, sales, and customer inquiries
Working as a Store Manager in a Subway franchise is challenging but rewarding. Our franchisees are proud of their dedicated staff and offer excellent career development opportunities. Please note that stores are independent franchises. All applications are sent directly to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former Subway employees. They can provide valuable insights into the company culture and what franchise owners are looking for in a Store Manager, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing teams in fast-paced environments. Highlight specific examples of how you've improved sales or customer satisfaction in previous roles, as this will resonate well with franchise owners.
✨Tip Number 4
Showcase your ability to handle customer complaints effectively. Being able to demonstrate your conflict resolution skills will be crucial, as maintaining high customer service standards is a key responsibility of a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food retail industry and your understanding of Subway's brand values. Mention any previous experience in fast-paced environments and how you can contribute to the success of the store.
Highlight Key Skills: Emphasise skills such as staff training, inventory management, and customer service excellence. These are crucial for a Store Manager role and should be clearly outlined in both your CV and cover letter.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Subway
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, focusing on recruitment, training, and development.
✨Understand the Brand
Familiarise yourself with Subway's values and mission. Show your passion for the brand by discussing what makes it unique and how you can contribute to its success. This will highlight your commitment and enthusiasm for the role.
✨Prepare for Operational Questions
Expect questions about inventory management, sales analysis, and compliance with guidelines. Be ready to discuss your experience in these areas and how you can ensure operational excellence in the store.
✨Customer Service Focus
Customer service is key in this role. Prepare to talk about how you've handled customer complaints and ensured high service standards in previous positions. Providing concrete examples will show your capability in maintaining customer satisfaction.
