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- Tasks: Support academic quality management and enhance provision across two centres in Leeds.
- Company: Join Study Group, a leading international education provider dedicated to student success.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for professional development.
- Why this job: Be part of a collaborative team that impacts students' futures and fosters educational excellence.
- Qualifications: Level 3 qualification or equivalent experience; administrative background preferred.
- Other info: Flexible working locations in Leeds and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 27500 £ per year.
Contract type: Full Time (37.5 hours) – Fixed Term (27/04/2026)
Location: Leeds, Leeds International Study Centre
Salary: up to £27,500 per annum
The purpose of the role is to support the management of academic quality and enhancement of provision across two centres: Leeds Beckett University International Study Centre and Leeds International Study Centre. You will need to be organised, with strong ICT skills, an administrative background, have an excellent attention to detail and a willingness to work at multiple locations in Leeds.
ABOUT THE ROLE
- Familiarise oneself with quality procedures and processes used in Centre.
- Mapping local and standard operating procedures against the QAA Quality Code Expectations.
- Assisting with the implementation and administration of academic quality processes to ensure compliance with external bodies.
- Managing and maintaining all definitive Centre documents (e.g. Centre Handbook, Programme and Module specifications) ensuring all information is available to stakeholders and is accessible, accurate and trustworthy.
- Working with university partners to ensure a cooperative and collaborative relationship in maintaining quality standards.
- Assisting with production of review documents such as student surveys.
- Production of specified data sets, analysis and evaluation for inclusion in reports considered by committees and groups supported by this role.
- Providing administrative support for Complaints, Disciplinaries and Appeals.
- Checking all assessments have been internally and externally moderated and escalate to Head of Quality and Enhancement if any concerns.
- Ensuring the secure storing and archiving of exam papers and assessment briefs.
- Supporting with the recruitment of external examiners and external panel members.
- Ensuring provision of relevant documentation to external examiners and link tutors.
- Ensuring that all reports of external scrutiny processes are received by the appropriate committee or group for consideration.
- Providing support related to quality and standards matters in the context of the Centre Action Plan.
- Providing administrative support for the production of documentation for course/module changes and (re)approval.
- Providing administrative support for the delivery of internal training/CPD for staff at the ISC and the induction of new staff.
- Documenting themes from observation records and appraisals for follow up.
- Supporting the Head of Quality and Enhancement by minute taking and logging actions at relevant quality committees.
- Supporting / deputising for the Head of Quality and Enhancement.
- Building strong working relationships with internal and external colleagues.
- Fostering productive relationships with the student body.
- Assisting with the induction process and arrivals.
- Promoting and safeguarding the welfare of students with whom you come into contact with.
- Any other duties as required by the Head of Department and Senior Leadership Team.
ABOUT YOU
- Level 3 Qualification (or equivalent experience).
- Experience of working within administration.
- Experience of working in an academic setting in a student facing role (Desirable).
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Quality Administrator employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Administrator
✨Tip Number 1
Get to know the QAA Quality Code Expectations inside out. Understanding these standards will not only help you in your role but also show us that you're serious about maintaining quality in education.
✨Tip Number 2
Foster relationships with current staff at the Leeds International Study Centre. Networking can provide you with insights into the role and the organisational culture, making you a more attractive candidate.
✨Tip Number 3
Brush up on your ICT skills, especially in document management and data analysis tools. Being proficient in these areas will demonstrate your capability to handle the administrative tasks required for this position.
✨Tip Number 4
Show your enthusiasm for student welfare and quality enhancement during any interactions. We value candidates who are passionate about creating a positive educational experience for students.
We think you need these skills to ace Quality Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise any administrative experience you have, particularly in an academic setting. Mention specific tasks you've handled that relate to quality assurance, document management, or stakeholder communication.
Showcase Your Skills: Make sure to showcase your ICT skills and attention to detail in your CV and cover letter. Provide examples of how you've used these skills in previous roles to support quality processes or manage documentation.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the organisation. Mention your willingness to work across multiple locations in Leeds, as this is a key requirement.
How to prepare for a job interview at Study Group
✨Know Your Quality Procedures
Before the interview, make sure you familiarise yourself with the quality procedures and processes relevant to the role. Understanding the QAA Quality Code Expectations will show your commitment to maintaining high standards.
✨Highlight Your Organisational Skills
As a Quality Administrator, being organised is key. Prepare examples from your past experiences that demonstrate your ability to manage multiple tasks efficiently and maintain attention to detail.
✨Showcase Your ICT Proficiency
Strong ICT skills are essential for this role. Be ready to discuss your experience with various software and tools, especially those related to data management and document production, as these will be crucial in your day-to-day responsibilities.
✨Build Rapport with Interviewers
Since the role involves working closely with internal and external colleagues, it's important to demonstrate your interpersonal skills. Engage with your interviewers, ask questions, and show that you can foster productive relationships.
