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- Tasks: Assist in court operations, support judiciary, and manage administrative duties.
- Company: Join HM Courts & Tribunals Service, a vital part of the justice system in England and Wales.
- Benefits: Enjoy flexible part-time hours, training opportunities, and a chance to make a difference.
- Why this job: Be part of a team that ensures justice is accessible for everyone while gaining valuable experience.
- Qualifications: Strong customer service and admin skills; proficiency in Microsoft Office required.
- Other info: Position based in Preston with potential travel to nearby courts.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Position: Part time Temporary Court Usher
Contract: 3 months with the possibility of extending
Working Hours: Mon-Fri, office hours 22 hrs per week
Hourly Rate: £12.21
Job Description:
We are currently seeking an organised, motivated Court Usher to be based in Preston. Travel to other courts in the area may also be required from time to time. Training will be provided for the successful applicant. Duties will include but not be limited to:
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Providing support to colleagues & judiciary outside of court / hearing times
- Navigating court hearings via video link, onsite and remotely
- Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day
- Arranging and supporting court hearings
- Assisting the general public when attending hearings
- General administrative duties including filing, printing and data entry
- Data input, typing, post incoming and outgoing, filing, general office duties
Requirements:
- Strong customer service skills and confident dealing with the general public
- Strong administrative skills with proficiency in Microsoft Office, Excel and Teams
- Excellent communication skills, both written and verbal
- Location is accessible by bus, train or car
Application Process:
To apply for this position, please apply online.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
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Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Familiarise yourself with the court system and its processes. Understanding how court hearings operate, including the roles of different personnel, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience. As a Court Usher, you'll be interacting with the public regularly, so showcasing your ability to handle inquiries and assist individuals effectively will set you apart.
✨Tip Number 3
Prepare for potential questions about handling stressful situations. Working in a court environment can be intense, so think of examples from your past where you've maintained composure under pressure.
✨Tip Number 4
Network with current or former court staff if possible. They can provide insights into the role and the work environment, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court Usher. Familiarise yourself with the duties listed in the job description, such as supporting the judiciary and assisting the public.
Tailor Your CV: Highlight your relevant experience and skills in your CV. Emphasise your customer service abilities, administrative skills, and proficiency in Microsoft Office, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your skills align with the requirements. Use specific examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook Street
✨Showcase Your Customer Service Skills
As a Court Usher, you'll be interacting with the public regularly. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any relevant examples that demonstrate your ability to remain calm and professional under pressure.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. During the interview, mention specific instances where you've successfully managed multiple tasks or projects. This could include managing schedules, preparing documents, or coordinating events, which are all relevant to the duties of a Court Usher.
✨Familiarise Yourself with Court Procedures
Understanding the basics of court procedures can set you apart from other candidates. Research HMCTS and the role of a Court Usher. Being able to discuss how you would navigate court hearings and support the judiciary will show your commitment and preparedness for the position.
✨Prepare for Background Checks
Since the position requires thorough background checks, be ready to discuss your employment history and any gaps. Have your references lined up and ensure they can vouch for your character and work ethic. Transparency about your past will help build trust with the interviewers.
