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- Tasks: Design and improve end-to-end service experiences in the National Security sector.
- Company: Join a leading organisation focused on enhancing national security through innovative service design.
- Benefits: Enjoy hybrid work options, competitive salary, and a comprehensive benefits package.
- Why this job: Make a real impact while working in a dynamic, collaborative environment with cutting-edge methodologies.
- Qualifications: Must have experience in journey mapping, service blueprinting, and strong stakeholder engagement skills.
- Other info: Enhanced DV Clearance is required for this role.
The predicted salary is between 42500 - 65000 £ per year.
As a DV Cleared Service Designer working in the National Security sector, you will look at the end-to-end experience of a service, considering both front-stage (user-facing) and back-stage (internal processes) elements. You will design holistic solutions that improve the overall service delivery.
ESSENTIAL SKILL SET:
- Experience with journey mapping and service blueprinting tools.
- Strong facilitation and stakeholder engagement skills.
- Systems thinking and ability to connect the dots across touch points.
- Familiarity with design thinking and agile methodologies.
KEY RESPONSIBILITIES:
- Map user journeys and service blueprints.
- Identify pain points and opportunities across the service ecosystem.
- Facilitate workshops and co-design sessions with stakeholders.
- Prototype and test service concepts and processes.
TO BE CONSIDERED: Please either apply through this advert or email directly. For further information, call.
KEY SKILLS: UX Designer, UX Design, User Experience, User Experience Designer, Figma, Design Systems, JavaScript, UI/UX, User Interface, User Research, Service Designer, Content Designer, DV Cleared, DV Clearance, UKIC DV, Security Cleared, National Security, Defence, Government, Permanent Job.
Service Designer - DV Cleared employer: Searchability
Contact Detail:
Searchability Recruiting Team
lewis.hayward@searchability.com
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer - DV Cleared
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as journey mapping and service blueprinting tools. Being able to demonstrate your proficiency in these areas during discussions will set you apart from other candidates.
✨Tip Number 2
Engage with current trends in service design, particularly within the National Security sector. Showing that you understand the unique challenges and opportunities in this field can help you connect better with interviewers.
✨Tip Number 3
Prepare examples of past projects where you've successfully facilitated workshops or co-design sessions. Highlighting your strong facilitation skills will demonstrate your ability to engage stakeholders effectively.
✨Tip Number 4
Network with professionals in the service design and National Security sectors. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals for the role.
We think you need these skills to ace Service Designer - DV Cleared
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Service Designer position. Familiarise yourself with journey mapping, service blueprinting, and the importance of stakeholder engagement.
Tailor Your CV: Customise your CV to highlight relevant experience in service design, UX, and any familiarity with design thinking and agile methodologies. Use specific examples that demonstrate your skills in mapping user journeys and facilitating workshops.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the National Security sector. Mention your DV Clearance status and how your skills align with the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Designer role.
How to prepare for a job interview at Searchability
✨Understand the Role
Make sure you have a solid grasp of what a Service Designer does, especially in the context of the National Security sector. Familiarise yourself with journey mapping and service blueprinting tools, as these will likely be key topics during your interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work that demonstrate your facilitation and stakeholder engagement skills. Highlight any projects where you successfully identified pain points and improved service delivery.
✨Emphasise Systems Thinking
Be ready to explain how you connect the dots across various touchpoints in a service ecosystem. This is crucial for a Service Designer, so think of examples where your systems thinking made a difference.
✨Familiarity with Agile Methodologies
Since the role requires familiarity with design thinking and agile methodologies, brush up on these concepts. Be prepared to discuss how you've applied them in previous roles, particularly in prototyping and testing service concepts.
