At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join NARS, a top beauty brand under the Shiseido Group, known for innovation and artistry.
- Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and life assurance.
- Why this job: Be part of a creative environment that values self-expression and personal growth.
- Qualifications: Experience in team supervision and artistry, with strong communication skills required.
- Other info: Permanent contract of 37.5 hours per week at Selfridges, London.
Location: London
Reports to: Area Sales & Education Manager
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Hourly rate: ÂŁ16.41
MISSION
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
MAIN RESPONSIBILITIES
- Leading by example by delivering our customer engagement approach to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty.
- Your coaching skills will support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.
- You will have the tools and training needed to deliver and inspire in coaching, artistry and customer service.
- As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication and connections.
PROFILE
- Experience in supervising a team
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with a team and lead
- Ability to drive KPIs and sales targets
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews
NARS Supervisor - Selfridges, London (37.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Supervisor - Selfridges, London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding their unique selling points and artistry will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. This will highlight your ability to drive sales and meet KPIs, which is crucial for the Supervisor position.
✨Tip Number 3
Network with current or former employees of NARS or Shiseido. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your coaching techniques and how you’ve helped others improve their skills. This aligns with the role's focus on team development and will demonstrate your commitment to nurturing talent.
We think you need these skills to ace NARS Supervisor - Selfridges, London (37.5 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams and artistry. Use specific examples that demonstrate your ability to lead, coach, and drive sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and customer service. Mention how your values align with NARS and Shiseido's mission, and provide examples of how you've successfully engaged customers in the past.
Showcase Your Artistry Skills: If you have any qualifications or certifications in makeup artistry, be sure to include them. Highlight any relevant training or workshops you've attended that showcase your skills and commitment to the craft.
Prepare for Potential Questions: Think about how you would respond to questions regarding team leadership, driving KPIs, and your approach to customer engagement. Prepare examples that illustrate your experience and success in these areas.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Artistry
As a NARS Supervisor, your passion for beauty and artistry is crucial. Be prepared to discuss your favourite products and how you express creativity through makeup. Share personal experiences that highlight your love for the brand and its mission.
✨Demonstrate Leadership Skills
Since this role involves supervising a team, be ready to provide examples of your leadership experience. Talk about how you've motivated and developed team members in the past, and how you plan to inspire your team at NARS.
✨Know Your KPIs
Understanding key performance indicators (KPIs) is essential for this position. Familiarise yourself with common sales targets and metrics in the beauty industry. Be prepared to discuss how you have successfully driven sales in previous roles.
✨Align with Company Values
NARS and Shiseido value integrity, collaboration, and accountability. Research these principles and think of examples from your past work that demonstrate how you embody these values. This will show your alignment with the company's culture.