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- Tasks: Support contract creation, invoicing, and manage our machine monitoring system.
- Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
- Benefits: Enjoy competitive salary, 30+ days leave, health plans, and high street discounts.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to world-class service.
- Qualifications: Experience in contract administration or sales support; strong attention to detail required.
- Other info: Training provided for Livelink systems; based in Glasgow, Monday to Friday hours.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Contracts Administrator to join our growing team at our Head office in Glasgow. As a Contracts Administrator you will play a crucial role in supporting our depots with contract creation, invoicing, and LiveLink management - our machine monitoring system. This role would suit someone with strong attention to detail and experience in contract administration, accounts, sales administration, or service support.
Hours: 8.30am – 5pm, Monday – Friday. Based at our Dennistoun office.
This Role Involves:
- Administering Service Contracts
- Prepare and manage Service Contracts and Hire Agreements across all depots
- Establish and process Direct Debits for Service Contracts
- Handle invoicing for Service Contracts and Hire Agreements
- Assist sales teams with contract documentation and administrative support
- Provide support to the Accounts Department and customers regarding invoice queries
- Liaise with the Service Department to resolve contract-related inquiries
- Verify warranty and retail dates for contracts
- Procure Machine Care Packages and oversee contract creation and invoicing
- Generate purchase orders and ensure accurate processing
- Maintain and update Machine Care & Service Contract Sales Spreadsheets for Sales teams
- Record and track sales commissions
- Match invoices in posting proposals to ensure financial accuracy
- Activate and manage Livelink contract renewals, cancellations, and purchases
- Generate and manage Livelink Contract Renewal Reports
- Contact customers regarding Livelink Contract Renewals
- Provide support to customers on Livelink, guiding them on navigation and functionality
- Conduct fact-checking and notify supervisors of defects identified during inspections
- Identify and report anomalies in data, such as incomplete or missing engineer submissions
- Coordinate with service supervisors to arrange corrective repairs for identified defects and to track success rates of any work secured
- Issue finalised reports and certificates to customers
- Process invoicing for CTE inspections
- Track and analyse the frequency of defects discovered
- Compile monthly reports detailing the success rate of remedial work following CTE inspections and revenue generated from MHC activities
The Ideal Candidate Will Have:
- Experience in contract administration, accounts, or sales support preferably within the construction, agriculture, or motor vehicle industry
- Strong attention to detail and the ability to manage complex documentation
- Excellent organisational skills and the ability to multitask effectively
- Proficiency in Microsoft Office Suite, particularly Excel for tracking and reporting
- Ability to collaborate with different departments and communicate professionally with customers
- Experience with Livelink systems would be beneficial, but is not essential as training would be provided
In Return You Will Receive:
- A competitive salary, reviewed yearly
- Free on-site parking
- 30 days annual leave, increasing with length of service up to a total of 35 days
- The option to buy/sell up to 5 days annual leave per year
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Salary Exchange pension scheme
- Life assurance of three times your annual salary
- Employee referral programme
Contracts Administrator employer: SIA Compressors and Generators
Contact Detail:
SIA Compressors and Generators Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, particularly Livelink. Even if you haven't used it before, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 2
Highlight your attention to detail in any conversations or interviews. Prepare examples from your past experiences where your meticulousness led to successful outcomes, especially in contract administration or invoicing.
✨Tip Number 3
Network with current or former employees of Scot JCB Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to contract management and customer support. Think about potential challenges you might face in this role and how you would address them, as this shows proactive thinking.
We think you need these skills to ace Contracts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract administration, accounts, or sales support. Use specific examples that demonstrate your attention to detail and organisational skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are interested in the Contracts Administrator position at Scot JCB Group. Mention your familiarity with contract management and any experience with Livelink systems, even if it's limited.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office Suite, particularly Excel. Provide examples of how you've used these skills in previous roles to manage complex documentation or track data effectively.
Show Enthusiasm for the Company: Research Scot JCB Group and mention specific aspects of the company that appeal to you in your application. This could include their long-standing reputation in the industry or their commitment to customer service.
How to prepare for a job interview at SIA Compressors and Generators
✨Know Your Contracts
Familiarise yourself with different types of contracts and agreements relevant to the role. Be prepared to discuss your experience in contract administration and how you've handled invoicing or documentation in previous positions.
✨Showcase Attention to Detail
Since this role requires strong attention to detail, be ready to provide examples of how you've ensured accuracy in your work. You might want to mention specific instances where your meticulousness made a difference.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise effectively. You could share strategies or tools you use to stay organised, especially when dealing with complex documentation.
✨Familiarity with Livelink
While experience with Livelink is not essential, showing a willingness to learn about it can set you apart. Research the system beforehand and express your enthusiasm for mastering new technologies during the interview.
