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- Tasks: Be the friendly face of BoyleSports, assisting customers and managing daily shop operations.
- Company: Join BoyleSports, a leading betting shop known for its commitment to customer service and staff development.
- Benefits: Enjoy flexible work hours, life assurance, bonuses, and a supportive work environment.
- Why this job: Gain valuable experience in retail and betting while progressing your career in a fun, dynamic atmosphere.
- Qualifications: Must be 18+, with strong communication skills and a passion for customer relationships.
- Other info: Opportunities for advancement into management and various departments within the company.
The predicted salary is between 24000 - 36000 £ per year.
Job Title:Retail Team Members / Betting shop staff Department:Retail Reporting to:Shop Manager/Regional Manager Location: Magherafelt Your Role: A Retail Team Member with BoyleSports is the first point of contact for our customers in store. The day to day of the role would be to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, you will ensure high standards are maintained throughout the day all the while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sport and betting related. You will need to be a people person with enthusiasm and drive to progress on to Manager level and beyond. Key Responsibilities: Assist the Manager with the day to day running of the business Accept bets as per procedure and in a timely manner. Accurately process bets through the EPOS System. Ensure that all procedures are followed. Cash management. Keep shop standards to a high quality. Adhere to Social Responsibility duties. Requirements: Must be over the age of 18. A drive for creating customer relationships. A strong eye for detail. Be adaptable and have the ability to react quickly. Be flexible as our business operates 7 days a week. Strong communication skills. TRAINING AND DEVELOPMENT In BoyleSports we take pride in our staff, and we want to help encourage their professional development. Within the company we offer two routes to progression. The traditional route is to progress on to Trainee Assistant Manager and begin your journey towards management. Training is delivered on the job with the support of our training and development team. We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business. Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices. STAFF BENEFITS Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you. Life Assurance Scheme Pension contribution is matched to 4% Bike to work scheme Staff competitions Savings scheme Staff bonuses and incentives Employee Assistance Program Refer a Friend Scheme Wedding and Baby Gifts Many opportunities for career progression Skills: Customer Service Customer Care Retail
Retail Team Member employer: Boylesports NI
Contact Detail:
Boylesports NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Familiarize yourself with the betting industry and the specific services offered by BoyleSports. Understanding the products and services will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether in person or online. Being friendly, approachable, and knowledgeable will make a strong impression on the hiring team.
✨Tip Number 3
Highlight your adaptability and quick thinking in previous roles. Retail environments can be fast-paced, so sharing examples of how you've successfully handled busy situations will demonstrate your suitability for the position.
✨Tip Number 4
Express your interest in career progression within the company. Mentioning your ambition to move up to management level shows that you're committed to growing with BoyleSports and adds value to your application.
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Team Member position. Understand the key responsibilities and requirements, so you can tailor your application to highlight relevant experiences.
Highlight Customer Service Skills: Since this role emphasizes excellent customer service, be sure to provide specific examples in your application that demonstrate your ability to create strong customer relationships and deliver outstanding service.
Show Enthusiasm for the Industry: Express your passion for sports and betting in your application. Mention any relevant knowledge or experience that showcases your enthusiasm and willingness to learn more about the industry.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your adaptability, attention to detail, and strong communication skills, as these are crucial for the role.
How to prepare for a job interview at Boylesports NI
✨Show Your Enthusiasm for Customer Service
As a Retail Team Member, you'll be the first point of contact for customers. Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've successfully interacted with customers in the past.
✨Demonstrate Your Attention to Detail
The role requires a strong eye for detail, especially when processing bets and managing cash. Be prepared to discuss situations where your attention to detail made a difference, whether in previous jobs or personal experiences.
✨Highlight Your Adaptability
Since the business operates 7 days a week, flexibility is key. Talk about times when you've had to adapt quickly to changing circumstances or handle unexpected challenges. This will show that you're ready for the dynamic environment of a betting shop.
✨Express Your Career Ambitions
BoyleSports values progression within the company. Share your career goals and how you see yourself growing within the organization. Mention your interest in moving towards management roles and how you plan to achieve that.
