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For Companies At a Glance
- Tasks: Manage and optimise relationships with third-party Tech service providers.
- Company: Join a leading organisation in London focused on strategic IT vendor management.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation and enhancing service quality.
- Qualifications: 5+ years in supplier management or Tech operations; strong negotiation skills required.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Location: London (Hybrid - 2/3 days in the office per week)
Duration: 12 Month (Fixed Term Contract)
Mentmore is exclusively partnered with a leading organisation based in London to recruit a strategic and experienced IT Vendor Manager. This is an exciting opportunity to take ownership of third-party Tech service provider relationships, ensuring these partnerships deliver maximum value, align with business goals, and meet compliance requirements.
The Role
As a key member of the Technology function, you will lead the development and execution of supplier and vendor relationship strategies. Your responsibilities will span commercial and operational oversight, risk mitigation, performance monitoring, and stakeholder engagement. This role is ideal for a supplier management professional with deep experience in Tech services and a strong commercial mindset.
Key Responsibilities
- Supplier Strategy & Governance: Design and implement strategies to manage and optimise supplier performance, mitigate risks, and align with business objectives.
- Roadmap Alignment: Ensure sourcing and renewal activities are closely tied to the organisation's target architecture roadmap.
- Contract & Commercial Management: Lead negotiations and manage supplier contracts, securing value for money and ensuring compliance with regulatory and legal standards.
- Performance Management: Define and monitor KPIs and SLAs for Tech suppliers, ensuring delivery against expectations.
- Operational Integration: Collaborate with internal Tech teams to ensure effective integration and operation of third-party services.
- Risk Management: Identify and mitigate risks, including data security, regulatory compliance, and operational resilience.
- Stakeholder Engagement: Serve as the main point of contact between internal stakeholders and suppliers, resolving issues effectively and diplomatically.
- Issue Resolution: Lead supplier engagement in response to service issues, ensuring timely and effective solutions.
- Continuous Improvement: Drive innovation and improvement initiatives to enhance service quality and efficiency.
- Financial Oversight: Collaborate with Finance and Technology teams to manage budgets, cost-saving initiatives, and procurement activities.
Skills & Experience Required
- 5+ years' experience in supplier relationship management or Tech operations, ideally within a professional services or complex organisational environment.
- Proven track record negotiating AI-related contracts with a focus on compliance with future regulations, such as the AI Act.
- Strong commercial acumen with deep knowledge of contract negotiation, supplier pricing, and cost management.
- In-depth understanding of Tech outsourcing, managed services, and third-party risk management.
- Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all levels.
- Strong awareness of compliance, regulatory frameworks, and data residency considerations.
- Analytical mindset, able to interpret supplier performance data to drive decision-making.
- A proactive, solution-focused approach to resolving service issues and optimising delivery.
Please submit your CV for a confidential conversation.
IT Vendor Manager employer: Mentmore Recruitment
Contact Detail:
Mentmore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Vendor Manager
✨Tip Number 1
Network with professionals in the IT vendor management space. Attend industry events or webinars where you can meet people who work in similar roles. This can help you gain insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in tech outsourcing and compliance regulations, especially the AI Act. Being knowledgeable about these topics will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your skills in supplier relationship management and contract negotiation. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
✨Tip Number 4
Research the company’s current suppliers and any recent news related to their vendor management strategies. This knowledge can help you tailor your discussions during interviews and show that you are genuinely interested in how you can contribute to their success.
We think you need these skills to ace IT Vendor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier relationship management and IT operations. Emphasise your achievements in contract negotiation and performance management, particularly in tech services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to manage vendor relationships and drive compliance with regulations like the AI Act.
Highlight Key Skills: In your application, clearly outline your skills in stakeholder engagement, risk management, and financial oversight. Use examples to illustrate how you've successfully navigated complex supplier environments.
Showcase Continuous Improvement Initiatives: Discuss any past initiatives where you drove innovation or improved service quality. This will demonstrate your proactive approach and alignment with the company's goals for continuous improvement.
How to prepare for a job interview at Mentmore Recruitment
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the IT Vendor Manager role. Familiarise yourself with the key responsibilities such as supplier strategy, contract management, and performance monitoring. This will help you articulate how your experience aligns with their needs.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to supplier management and risk mitigation. Prepare examples from your past experiences where you successfully navigated challenges or improved supplier relationships. This will demonstrate your practical knowledge and problem-solving skills.
✨Showcase Your Commercial Acumen
Given the emphasis on commercial management in the job description, be ready to discuss your experience with contract negotiations and cost management. Highlight any successful negotiations you've led, especially those involving compliance with regulations like the AI Act.
✨Engage with Stakeholder Management
Since stakeholder engagement is crucial for this role, prepare to discuss how you've effectively communicated and influenced various stakeholders in previous positions. Share specific examples that illustrate your ability to resolve issues diplomatically and maintain strong relationships.
