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- Tasks: Join our Waste Network team to maintain and inspect sewerage systems.
- Company: Severn Trent serves 4.8 million households, celebrating diversity and community impact.
- Benefits: Enjoy a starting salary of £29,516.80, 25 days holiday, and an annual bonus scheme.
- Why this job: Be part of pioneering projects and make a real difference in your community.
- Qualifications: A Class 1 license is desirable; experience with sewerage systems is a plus.
- Other info: Flexible working hours and dedicated training opportunities await you!
The predicted salary is between 24000 - 36000 £ per year.
Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and businesses across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
Everything You Need to Know
Would you like to join a best-in-class Waste Network Technicians, be part of our pioneering projects, working with our Waste Network team, and bring to life some of our biggest assets? The role of the Network Technician is to ensure the effective operation of the Sewerage Network by carrying out proactive maintenance and inspection of ancillary assets forming an integral part of the gravity sewer network and undertaking sewer surveys and investigatory work in connection with pollution misconnections, customer queries and non-urgent sewer serviceability problems. Working closely with the Catchment Manager to assist with the implementation of initiatives aimed at improving KPI performance and serviceability of the sewerage network including resolving difficult customer issues. Any additional technical training required will also be covered and great working hours too (Monday - Thursday 7:30-3:30 and Friday 7:30-3:00). You will also be part of an out of hours standby cover rota.
Your Key Accountabilities
- Lead and promote a safe working environment whilst ensuring quality standards are met.
- Identify and clearly define any necessary remedial / improvement works to the ancillary assets.
- Proactively seek and develop opportunities to mitigate the risk of network failures, including implementation of agreed measures.
- Investigate and respond to non-urgent customer service issues / queries as required taking ownership of the problem until full resolution.
- Investigate and respond to non-urgent enquiries / defect reports received from the Highways Authority, Environment Agency and Local Authorities.
- Work in close partnership with contract field workers to ensure overall delivery of company targets and objectives.
What You’ll Bring to the Role
It would be desirable to hold a Class 1 license and advantageous to have experience in understanding of the operation and maintenance of gravity sewerage systems including ancillary assets. A strong understanding of flooding mechanisms and how they may be addressed would be beneficial and allow you to hit the ground running. In addition, having proven experience of building and developing effective relationships with customers, external bodies, contractors, and colleagues would be desirable. As you will be travelling across the Staffordshire region, a full UK driving license will be required. The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
What’s in it for You
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:
- Starting salary of £29,516.80 working up to £32,796.45 with progression.
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
- Annual bonus scheme (of up to £1,500 per annum based on company performance).
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
- Dedicated training and development with our ‘Academy’.
- Electric vehicle scheme and retail offers.
- Family friendly policies.
- Two volunteering days per year.
What’s Next?
We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk. And if your curiosity has peaked and you’re wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.
Network Technician employer: SevernTrentLife
Contact Detail:
SevernTrentLife Recruiting Team
recruitment@severntrent.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Network Technician
✨Tip Number 1
Familiarise yourself with the sewerage systems and ancillary assets mentioned in the job description. Understanding how these systems operate will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Severn Trent on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've built effective relationships with customers or colleagues in past roles. This aligns with the company's emphasis on teamwork and customer service, making you a more attractive candidate.
✨Tip Number 4
Research recent initiatives or projects by Severn Trent that focus on improving serviceability and environmental impact. Being able to reference these during your conversation will show that you're proactive and engaged with the company's mission.
We think you need these skills to ace Network Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Network Technician role. Emphasise any previous work with sewerage systems, customer service, or maintenance tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Severn Trent and how your values align with theirs, especially regarding community service and environmental care.
Highlight Relevant Qualifications: If you have a Class 1 license or experience with gravity sewerage systems, make sure to mention these qualifications prominently. Also, include any training or certifications that demonstrate your technical skills.
Showcase Soft Skills: Severn Trent values character and positivity. In your application, highlight experiences where you've built effective relationships, resolved customer issues, or worked collaboratively in a team setting.
How to prepare for a job interview at SevernTrentLife
✨Understand the Role
Make sure you have a solid grasp of what a Network Technician does, especially in relation to sewerage systems. Familiarise yourself with the key responsibilities mentioned in the job description, such as proactive maintenance and customer service issues.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles. Highlight your ability to investigate and resolve non-urgent customer queries, as this is crucial for the position.
✨Demonstrate Teamwork
Since the role involves working closely with various teams, be ready to share experiences where you've successfully collaborated with others. Emphasise your ability to build effective relationships with colleagues and external bodies.
✨Express Your Passion for the Environment
Severn Trent values individuals who care about their work and the environment. Share your enthusiasm for contributing to sustainable practices and how you can make a positive impact in the community through this role.
