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- Tasks: Join us as an HR Payroll & Benefits Coordinator, managing payroll and enhancing employee experiences.
- Company: Critical Mass is a dynamic agency focused on impactful employee engagement in London.
- Benefits: Enjoy 25 days holiday, wellness days, and global parental leave, plus summer Fridays!
- Why this job: Make a real impact in a collaborative environment while developing your HR skills.
- Qualifications: Some HR experience, strong communication skills, and familiarity with Microsoft Office are essential.
- Other info: Work from the office at least 3 days a week to foster team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Critical Mass is on the lookout for a dynamic HR Payroll & Benefits Coordinator to join our London team. In this pivotal role, you'll report directly to the Senior HR Director and collaborate closely with the Senior HR Business Partner, Talent Acquisition Manager, and Head of Finance. You’ll play a key role in supporting and enhancing all aspects of our payroll, benefits, and talent programs across our two London offices—Critical Mass and Tribal EMEA. This is a great opportunity for someone who thrives in a collaborative environment and is passionate about making a real impact on the employee experience.
You will:
- HR Responsibilities
- New hire onboarding and inductions including right to work checks and I.T. support
- Manage and monitor new hire probation periods
- Upkeep of employee files
- Manage promos, increases, and employee adjustments in line with audit requirements
- Manage LOA’s
- Coordinate offboarding processes and track turnover trends
- Respond to employee queries on day-to-day payroll and benefits
- Participate in Global Talent team projects
- Manage the administration and processing of UK payroll activities
- Perform payroll balancing procedures
- Support the creation and generation of payslips, P45, P60, and P11Ds
- Manage and monitor payroll audit requirements aligned to SOX
- Develop ad hoc financial and operational reporting
- Liaise with Omnicom/Willis Tower Watson on payroll, benefits, and tax each month
- Manage and promote UK benefits portfolio
- Present new employee benefit inductions
- Administer benefits to new employees post probation
- Trigger and review benefit reporting
- Reconcile benefit invoices and renewals
- Track bonus-based benefits and align to payroll
You have:
- Some prior experience or exposure to HR specifically in payroll and benefits, preferably a role in an interactive environment or advertising agency
- A strong sense of curiosity and a desire to understand the impact of your work
- Effective interpersonal skills, demonstrating the ability to connect with others, manage up and think globally
- A keen sense of tact, judgment, and self-awareness, utilising these qualities to navigate various situations to learn how to make decisions
- Familiarity with Microsoft Office Suite, including PowerPoint and Keynote, with top-notch word-processing skills
- Previous experience on SAP would be a benefit
- Oral and written communication skills are a must-have, allowing them to convey information and ideas with ease
- Strong data and processing skills
- Strong organisation skills, detail oriented, excellent multitasking abilities, and the capacity to work well under stress in a dynamic environment
- Learn how to navigate a constant flow of information, showcasing adaptability and quick decision-making
- A good balance between working independently and with a team
- Ability to proactively and diligently follow up with teams
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- 25 days holiday, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Summer Fridays
- Diversity and Inclusion Board with 12 affinity groups
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. Critical Mass is an equal opportunity employer.
HR Payroll and Benefits Coordinator employer: Critical Mass
Contact Detail:
Critical Mass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Payroll and Benefits Coordinator
✨Tip Number 1
Familiarise yourself with the specific payroll and benefits systems used in the UK, especially if you have experience with SAP. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with current or former employees of Critical Mass or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your previous experiences in HR, particularly those related to payroll and benefits. Think of specific examples where you made a positive impact, as this will showcase your ability to contribute effectively to the team.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of questions about the role and the team dynamics. This shows your interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace HR Payroll and Benefits Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the HR Payroll and Benefits Coordinator position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Tailored CV: Your CV should reflect your experience in HR, payroll, and benefits. Emphasise any previous roles in similar environments, particularly in advertising or interactive settings. Use specific examples to demonstrate your skills and achievements.
Write a Compelling Cover Letter: In your cover letter, express your passion for enhancing employee experiences and your collaborative spirit. Mention how your skills in communication, organisation, and data processing make you a great fit for the role. Be sure to connect your past experiences to the specific duties outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in HR roles.
How to prepare for a job interview at Critical Mass
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the HR Payroll and Benefits Coordinator position. Familiarise yourself with payroll processes, benefits administration, and employee onboarding procedures, as these will likely be key discussion points during your interview.
✨Showcase Your Interpersonal Skills
Since this role involves collaboration with various teams, be prepared to demonstrate your effective interpersonal skills. Share examples of how you've successfully worked with others in the past, especially in a dynamic environment like an advertising agency.
✨Prepare for Technical Questions
Brush up on your knowledge of payroll systems and benefits management. Be ready to discuss any experience you have with SAP or similar software, as well as your familiarity with Microsoft Office Suite, particularly Excel for data processing tasks.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the company culture, team dynamics, and specific challenges they face in payroll and benefits. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
