User Experience Designer / Lead - Freelance - Hybrid

Making Brands Famous Since ’97, UNIT9 is a global production partner with the sole mission to create astounding experiences at the intersection of world-class creativity, cutting-edge technology and impeccable craftsmanship. Built from a multidisciplinary team of visionaries, we are experts in experience – skilled across: Virtual and Hybrid experiences, Augmented Reality, Film & Animation, Product Design, Experiential, Emerging technologies, Digital, Gaming and Experience Design.

UNIT9 is on a mission to redefine the future of digital innovation and experience design. By leveraging cutting-edge technologies—ranging from AI, large language models (LLMs), and extended reality (XR) to Web3, spatial computing, IoT, and interactive platforms—we craft transformative experiences that empower brands, businesses, and audiences worldwide. We are dedicated to crafting innovative, human-centered digital solutions that seamlessly integrate technology with meaningful interaction.

Our approach bridges creativity and technology, transforming the way businesses and users connect in an ever-evolving digital landscape. With a legacy of delivering impactful commercial and brand-driven projects, we collaborate with forward-thinking organizations to push the boundaries of experience design and innovation. From prototyping to execution, our team combines creativity, strategy, and technical excellence to craft experiences that leave a lasting impact.

Where will I be working? The User Experience Designer will work closely with Production and Tech leadership (reporting to the Digital Executive Producer and Unit9 Technical Director) along with a wide array of stakeholders across the organisation. The position is hybrid, with at least 2 days in the office (Highbury and Islington / London) – but can be negotiable.

What will I be doing?

• Lead the UX design process, including research, ideation, prototyping, and testing for digital products and experiences.
• Conduct user research, including interviews, surveys, and usability testing, to inform design decisions. Translate these findings into visual elements and presentations.
• Create wireframes, user flows, personas, and interactive prototypes that align with client objectives.
• Present UX concepts, insights, and design recommendations to clients in a clear and compelling way.
• Act as the main UX point of contact for clients, managing expectations and fostering strong working relationships.
• Collaborate with clients to understand their vision, goals, and user needs, while aligning business objectives with user-centered design solutions.
• Work closely with internal teams to ensure seamless integration of UX design with UI, development, and strategy.
• Stay ahead of industry trends, tools, and best practices to bring fresh perspectives to projects.
• Advocate for the end-user while balancing client goals and project constraints.

Do I have what it takes?

• Experience: 3+ years of UX design experience in the digital space, ideally within an agency or creative environment.
• Technical Skills: Proficiency in UX tools like Figma, Adobe XD, Axure, or Sketch; familiarity with usability testing tools and methods.
• Creative technologies experience: ability to blend innovation, design, and technical expertise to develop immersive, interactive, and engaging solutions.
• Communication: Strong client-facing skills, with the ability to clearly articulate design concepts and rationales to diverse audiences. Miro experience needed. English professional proficiency is a must.
• Problem-Solving: A strategic thinker who can identify user pain points and craft solutions that drive both user satisfaction and business goals.
• Collaboration: A team player who thrives in a multidisciplinary environment and values diverse perspectives.
• Adaptability: Comfort working on a variety of projects, from websites and webAR, to apps and immersive experiences, AI integration and AR/VR products.
• Passion: A genuine interest in innovation, emerging technologies, and creating transformative digital experiences.
• Stamina: Ability to prioritise work, key features and manage time effectively in a fast-paced industry.

What we offer:

• £35,000 – 55,000 PA depending on experience
• A very strong engineering culture that’s all about empowerment and ownership
• 21 holidays + bank holidays + closure during the winter holidays
• Cycle to work scheme – benefit in kind
• Vitality healthcare opt in after 1 year – benefit in kind

We’re keen to meet people with varied backgrounds: the more inclusive we are the better our work will be. We want to build a team which represents a variety of backgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential. We understand some people may not apply to jobs unless they tick every box. If you’re excited about joining us and think you have much of what we’re looking for, even if you’re not 100% sure… we’d love to hear from you. We are interested in candidates with diverse backgrounds, including engineering, architecture, and design.

Deadline to submit applications: Wednesday 8th January 2025