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For Companies At a Glance
- Tasks: Create relaxing experiences and deliver various spa treatments for guests.
- Company: Join The QHotels Collection, a 4-star hotel with top-notch leisure facilities.
- Benefits: Enjoy free health club membership, discounts, and a clear career development pathway.
- Why this job: Perfect for those passionate about wellness and looking to grow in a supportive environment.
- Qualifications: NVQ Level 3 beauty/spa qualification preferred; experience as a Spa Therapist is a plus.
- Other info: Located in Stratford-upon-Avon, with a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Are you looking for a clear development pathway for your career?
The important stuff:
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- And much more!
What will I do?
- Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break.
- Deliver a variety of treatments and, using your expertise, advise on the best products for the guest.
- Sell a variety of products from our retail offer, as well as upselling or booking guests in for additional treatments.
- Attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Is this the role for me?
- NVQ Level 3 (or equivalent) beauty/spa qualification.
- Previous experience as a Spa Therapist is desirable, but not essential.
- Elemis & Jessica Nails knowledge and experience would be a bonus!
Curious to find out more? Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. Our hotel is a 4*, 104-bedroom property with The Shakespeare restaurant and terrace bar. We offer afternoon tea, private dining, and meeting and event spaces. Our leisure facilities include a cinema, games room, gym, pool, steam room, sauna, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you. The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Spa Therapist employer: Stratford Manor Hotel
Contact Detail:
Stratford Manor Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the Elemis product range and treatments. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The QHotels Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service skills and how you've created relaxing experiences for guests in the past. Highlighting specific examples will demonstrate your capability to excel in this role.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Expressing a willingness to learn and grow within the company aligns perfectly with their clear development pathway for career advancement.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist, especially any qualifications like NVQ Level 3. Mention specific treatments you are skilled in and any knowledge of Elemis or Jessica Nails products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding guest experiences. Include examples of how you've created relaxing environments for clients and your enthusiasm for continuous learning and development.
Highlight Your Customer Service Skills: In your application, emphasise your ability to connect with guests and provide exceptional service. Share any previous experiences where you went above and beyond to ensure customer satisfaction.
Showcase Your Commitment to Professional Development: Mention any training or courses you have completed or are interested in pursuing. Highlight your eagerness to attend regular training sessions with Elemis Ambassadors and your commitment to improving your skills.
How to prepare for a job interview at Stratford Manor Hotel
✨Showcase Your Passion for Guest Experience
Make sure to express your enthusiasm for creating a relaxing and enjoyable experience for guests. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Highlight Relevant Qualifications
Be prepared to discuss your NVQ Level 3 or equivalent qualifications in beauty or spa therapy. If you have any additional training or certifications, especially related to Elemis or Jessica Nails, make sure to mention them.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Elemis and be ready to discuss how you would recommend them to guests. Showing that you can advise on the best products will demonstrate your expertise and commitment to enhancing the guest experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training opportunities available and how the company supports career development, as this shows your interest in growing within the organisation.
