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For Companies At a Glance
- Tasks: Support clients and manage accounts in a fast-paced telecom environment.
- Company: Join a thriving provider of communication solutions for SMEs and corporates.
- Benefits: Enjoy a competitive salary, full training, and a friendly team culture.
- Why this job: Be part of a dynamic team making a real impact in the telecoms industry.
- Qualifications: Experience in account management or sales administration, ideally in telecoms.
- Other info: Perfect for organised multitaskers with a positive attitude!
The predicted salary is between 23400 - 27000 £ per year.
Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager and Sales Administrator, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous.
Key Responsibilities:
- Providing a day-to-day co-ordination and administration service
- Ordering and provisioning of products and services
- Speaking to suppliers and dealing with support cases
- Taking calls, submitting orders and logging faults
- Preparing sales order forms and sending to client on DocuSign
- Provide customer support throughout the order process, either by call or email
- Filtering calls and dealing with any queries
- Fault Reporting on all products and services
- Day to day management of the Support email inbox
- Calling existing clients to upgrade products and services by phone and email
- Account Manage existing clients
- Upsell products and services to new and existing clients
Skills & Experiences:
- Previous experience in Account Management and Sales Administration within the Telecoms sector
- Strong organisational and problem-solving skills with exemplary attention to detail
- Ability to work to deadlines and the ability to prioritise a busy workload
- A positive and can-do attitude
- Technically competent, particularly with MS Office suite
- Able to develop and document procedures and systems
- Ability to work under pressure
- Excellent written and spoken English
This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
Account Manager / Sales Administrator employer: Buchan and London Recruitment Ltd
Contact Detail:
Buchan and London Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Sales Administrator
✨Tip Number 1
Familiarise yourself with the Telecoms industry. Understanding the products and services offered will not only help you in conversations with potential clients but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As an Account Manager, you'll need to effectively convey information to clients and colleagues alike. Role-playing scenarios can help you feel more confident when handling calls and queries.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Network within the industry. Attend relevant events or join online forums related to Telecoms. Building connections can provide valuable insights and may even lead to referrals for the position you're interested in.
We think you need these skills to ace Account Manager / Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Account Management and Sales Administration, particularly within the Telecoms sector. Use specific examples that demonstrate your organisational skills and ability to multi-task.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Telecoms industry. Mention how your skills align with the job description and express your enthusiasm for providing excellent customer support.
Highlight Key Skills: In your application, emphasise your strong organisational and problem-solving skills. Provide examples of how you've successfully managed workloads under pressure and maintained attention to detail in previous roles.
Showcase Communication Skills: Since the role involves significant client interaction, ensure you demonstrate your excellent written and spoken English. You might include examples of how you've effectively communicated with clients or resolved issues in past positions.
How to prepare for a job interview at Buchan and London Recruitment Ltd
✨Showcase Your Telecoms Knowledge
Make sure to brush up on your understanding of the Telecoms industry. Be prepared to discuss any relevant experience you have and how it relates to the role. This will demonstrate your passion and suitability for the position.
✨Highlight Your Organisational Skills
As an Account Manager and Sales Administrator, being organised is key. Share examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, showcasing your ability to prioritise effectively.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered challenges in a sales or administrative role and how you resolved them. This will highlight your problem-solving skills and your proactive approach to customer support.
✨Practice Your Communication Skills
Since the role involves a lot of client interaction, practice articulating your thoughts clearly and professionally. Be ready to answer questions about how you would handle client queries and support cases, as effective communication is crucial in this position.
