Case Management Officer
Case Management Officer

Case Management Officer

Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Develop policies, handle complex cases, and prepare evidence-based reports.
  • Company: Join MCS Group, a leader in recruitment with a commitment to diversity and inclusion.
  • Benefits: Enjoy a generous salary, 37 days of leave, hybrid work, and flexible hours.
  • Why this job: Be at the forefront of public sector work, making a real impact on community safety.
  • Qualifications: Degree in law, HR, or social work, or 5 years of relevant experience required.
  • Other info: MCS Group values equality and is dedicated to supporting diverse candidates.

The predicted salary is between 28000 - 42000 £ per year.

The role Contribute to developing policies on registration and suitability assessments while maintaining up-to-date knowledge of procedures, legislation, and standards.
Learn more about the general tasks related to this opportunity below, as well as required skills.
Handle complex cases, including risk assessments, evidence evaluation, and investigation planning to ensure public protection.
Communicate sensitive case details with stakeholders, prepare evidence-based reports for hearings, and guide solicitors in case presentations.
Manage referrals, tribunal appeals, and sanction reviews, ensuring compliance with regulatory rules and decisions.
Review and improve processes, contribute to quality initiatives, and analyse statistics to maintain confidence in regulatory functions.
Support and guide team members, collaborate on projects, and deliver or participate in training for professional development.
Oversee legal service costs, maintain secure records, ensure confidentiality, and work within a performance management framework to meet organisational objectives.
The Person As the successful candidate you will have the following background and experience: Essential: Possess a degree/professional qualification in law, human resources or social work and experience including of formal investigation and presenting information in formal settings.
OR At least five years’ relevant experience to include experience of formal investigation and of presenting information in formal settings, for example, court settings, disciplinary hearings or case conferences.
Ability to assess and advise on risk and public protection issues.
Ability to produce clear, evidence-based reports on complex matters.
Desirable: Previous experience of working in the public sector What’s in it for you?: A generous salary £35k Excellent annual leave allowance (37 days) Hybrid working Flexible working hours The opportunity to gain experience working in a role at the forefront of public sector To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Meghan Hamilton, Specialist Recruitment Consultant on or on email at m.hami.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Even if this position is not right for you, we may have others that are.
Please visit MCS Group to view a wide selection of our current jobs Skills: Legal Solicitor case management public sector social worker investigative officer legal officer Benefits: Work From Home hybrid working flexi time

Case Management Officer employer: MCS Group

MCS Group is an exceptional employer, offering a supportive work culture that prioritizes employee growth and development. With a generous salary of £35k, 37 days of annual leave, and flexible hybrid working options, we empower our Case Management Officers to thrive in their roles while maintaining a healthy work-life balance. Join us at the forefront of the public sector, where your contributions will directly impact public protection and regulatory functions.
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Contact Detail:

MCS Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Management Officer

✨Tip Number 1

Familiarize yourself with the latest legislation and standards relevant to case management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the public sector, especially those who have experience in case management or legal roles. Engaging with them can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences where you handled complex cases or conducted formal investigations. Being able to articulate these situations clearly will showcase your expertise.

✨Tip Number 4

Highlight any experience you have with training or guiding team members. This is a key aspect of the role, and demonstrating your ability to support others will make you a more attractive candidate.

We think you need these skills to ace Case Management Officer

Legal Knowledge
Case Management
Risk Assessment
Evidence Evaluation
Investigation Planning
Report Writing
Stakeholder Communication
Regulatory Compliance
Analytical Skills
Attention to Detail
Problem-Solving Skills
Team Collaboration
Training and Development
Confidentiality Management
Performance Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Case Management Officer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in formal investigations and presenting information in formal settings. Use specific examples that demonstrate your ability to handle complex cases and assess risk.

Showcase Your Skills: Clearly outline your skills related to evidence evaluation, report writing, and stakeholder communication. Mention any experience you have in the public sector, as this is a desirable quality for the role.

Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. This shows that you are genuinely interested in the position and understand what the company is looking for.

How to prepare for a job interview at MCS Group

✨Know Your Legislation

Make sure you are well-versed in the relevant legislation and standards related to case management. Being able to discuss current policies and how they impact public protection will show your commitment and expertise.

✨Prepare Evidence-Based Reports

Since the role involves preparing evidence-based reports, practice summarizing complex cases clearly and concisely. Bring examples of your previous work that demonstrate your ability to present information effectively in formal settings.

✨Demonstrate Risk Assessment Skills

Be ready to discuss your experience with risk assessments and public protection issues. Prepare specific examples where you successfully identified risks and implemented solutions to mitigate them.

✨Showcase Team Collaboration

Highlight your experience in supporting and guiding team members. Discuss any collaborative projects you've worked on and how you contributed to training or professional development within your team.

Case Management Officer
MCS Group
M
  • Case Management Officer

    Full-Time
    28000 - 42000 £ / year (est.)

    Application deadline: 2027-01-29

  • M

    MCS Group

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