At a Glance
- Tasks: Manage IT asset lifecycle and oversee depot operations for efficient service delivery.
- Company: AVASO Technology is a global leader in IT solutions, dedicated to innovative technology services.
- Benefits: Enjoy competitive salary, career growth, and opportunities to work with cutting-edge technologies.
- Why this job: Join a dynamic team and make an impact in the fast-paced world of IT solutions.
- Qualifications: 5+ years of experience, with 3+ years in IT warehouse or field support; certifications are a plus.
- Other info: Work in a supportive environment that values diversity and equal opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Job Opportunity: IT Warehouse Subject Matter Expert at AVASO Technology
Location: London, United Kingdom
Employment Type: Full-Time
Experience: Overall 5+ years of experience.
Company Overview:
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide.
Position Overview:
We are seeking a proactive and technically skilled IT Warehouse SME to join our depot team in London. This role demands a well-rounded individual with expertise in IT asset management, L2 troubleshooting, and hands-on configuration of IT hardware—especially network devices such as routers. The SME will be pivotal in ensuring operational efficiency, accuracy of stock, and quality configuration of outgoing devices.
Key Responsibilities:
- Perform end-to-end IT asset lifecycle management, including receiving, labelling, inventory management, and dispatching of IT equipment.
- Oversee the day-to-day operations of the depot facility, ensuring compliance with safety standards and regulations.
- Maintain stock control accuracy in warehouse management systems and assist in regular audits and reconciliations.
- Execute L2 level IT hardware/software troubleshooting (desktops, laptops, network devices).
- Perform imaging, configuration, and staging of devices including routers, switches, and access points as per client requirements.
- Coordinate closely with project and depot teams to support staging schedules, urgent replacements, and new deployments.
- Maintain documentation and reporting for all warehouse and configuration activities.
- Update AVASO Warehouse & Inventory Management system & ensure all inventory levels are updated in real-time.
- Manage facility resources efficiently to optimize productivity and minimize downtime.
- Ensure compliance with Health & Safety standards and company SOPs.
Logistics Coordination:
- Coordinate inbound and outbound logistics activities, including receiving, storage, and distribution of goods.
- Work closely with transportation providers to schedule deliveries and manage freight costs.
- Optimize logistical processes to improve efficiency and reduce lead times.
Required Skills & Experience:
- Overall 5+ years of experience.
- Minimum 3+ years of experience in IT warehouse, depot, or field support environment.
- Solid understanding of hardware diagnostics, device imaging, and deployment procedures.
- Hands-on experience in configuring routers and network hardware (preferably Cisco, Juniper, or equivalent).
- Familiarity with inventory systems and stock movement documentation.
- Strong communication skills and the ability to work independently and within cross-functional teams.
- Good To have Certification in CompTIA A+, N+, or similar is desirable.
Why AVASO Technology?
- Join a dynamic and innovative team with a global presence.
- Opportunities for career growth and continuous learning.
- Competitive salary and benefits package.
- Work with cutting-edge technologies to shape the future of IT solutions.
How to Apply:
Ready to take your career to the next level? Apply now by sending your resume to Puneet.kaur@avasotech.com or by clicking the link below here.
IT Warehouse Subject Matter Expert employer: AVASO Technology Solutions
Contact Detail:
AVASO Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Warehouse Subject Matter Expert
✨Tip Number 1
Familiarise yourself with the latest IT asset management tools and warehouse management systems. Being well-versed in these technologies will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the IT warehouse sector, especially those who work at AVASO Technology or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of your experience with L2 troubleshooting and hardware configuration during interviews. Highlighting your hands-on skills with devices like routers and switches will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in IT logistics and inventory management. Showing that you are knowledgeable about current best practices can impress interviewers and demonstrate your commitment to continuous learning.
We think you need these skills to ace IT Warehouse Subject Matter Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT warehouse management and troubleshooting. Emphasise your hands-on skills with network devices and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of AVASO Technology's mission. Mention specific experiences that align with the responsibilities of the IT Warehouse SME role.
Highlight Relevant Certifications: If you have certifications like CompTIA A+ or N+, be sure to mention them prominently in your application. These qualifications can set you apart from other candidates.
Showcase Soft Skills: In addition to technical skills, highlight your communication abilities and teamwork experience. The job requires working closely with cross-functional teams, so demonstrating these skills is crucial.
How to prepare for a job interview at AVASO Technology Solutions
✨Showcase Your Technical Skills
As an IT Warehouse Subject Matter Expert, it's crucial to demonstrate your hands-on experience with hardware configuration and troubleshooting. Be prepared to discuss specific examples of how you've managed IT assets, configured routers, or resolved technical issues in previous roles.
✨Understand the Company’s Operations
Familiarise yourself with AVASO Technology's services and their approach to IT solutions. Understanding their operational processes will help you align your answers with their needs and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past experiences where you had to troubleshoot a complex issue or manage inventory effectively, and be ready to explain your thought process and the outcomes.
✨Highlight Your Communication Skills
Strong communication is key in this role, especially when coordinating with cross-functional teams. Be sure to provide examples of how you've successfully communicated technical information to non-technical stakeholders or collaborated with team members to achieve a common goal.