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- Tasks: Manage diverse P&I claims, ensuring swift and cost-effective resolutions.
- Company: Join NorthStandard, a leading marine insurer with a vibrant global community.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive culture.
- Why this job: Be part of a dynamic team that values your growth and contributions.
- Qualifications: Degree in Law or equivalent experience in P&I claims required.
- Other info: Hybrid working policy and opportunities for continuous learning.
The predicted salary is between 34000 - 47600 £ per year.
Salary: Starting from £34,000, depending on experience
Location: UK - London or Newcastle upon Tyne
This is a Permanent, Full Time vacancy.
This role is pivotal in managing a diverse portfolio of P&I claims for owners and charterers, ensuring swift, cost-effective resolutions that meet Member needs. You will assist with strategy, provide expert guidance to the team, foster strong relationships with Members and brokers, and collaborate across departments to deliver exceptional service.
What will you be doing?
- Handling a high volume and variety of P&I claims for owners and charterers, ensuring timely and cost-effective resolutions.
- Maintaining control over P&I claims strategy, incorporating input from external advisors as necessary.
- Providing regular, accurate, and timely reporting to the Head of P&I Claims on claim developments.
- Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
- Collaborating closely with FD&D, Underwriting, and Loss Prevention teams on claims-related matters.
- Supporting business development and networking efforts with Members and customers, both locally and globally.
- Estimating and settling P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
- Managing the appointment of external experts, overseeing claim recoveries, and ensuring effective communication with Members throughout the claims process.
- Adhere to company-wide rules, policies, and procedures, demonstrating professionalism and contributing to claims initiatives and expertise groups.
About you
- Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Understanding of P&I Rules and integrated Claims Department Procedures.
- Good planning and organisational skills with the ability to cope with demanding workloads.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role.
- Basic knowledge of shipping terms and common ship operations.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
The Company
Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. We’re more than just a workplace. We’re a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve. You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world. We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.
The Benefits
- A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.
- Flexible working: We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.
- Taking care of you: Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.
- Social events: We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the club.
The Values
- Empowered: By being trusted, inspired and developed.
- Giving: Showing we care by sharing our attention, experience and expertise.
- Courageous: Challenging relentlessly to create better outcomes.
- Inquisitive: Embracing diverse perspectives and fresh possibilities.
Claims Executive (Americas, UK & Ireland) employer: Standard Club Group
Contact Detail:
Standard Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive (Americas, UK & Ireland)
✨Tip Number 1
Familiarise yourself with the P&I claims process and the specific regulations that govern it. Understanding the nuances of P&I insurance will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the maritime insurance industry. Attend relevant events or join online forums to connect with current employees at NorthStandard or similar companies, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed claims or resolved disputes. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Showcase your understanding of the shipping industry by staying updated on current trends and challenges. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
We think you need these skills to ace Claims Executive (Americas, UK & Ireland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling P&I claims or similar roles. Emphasise any qualifications, such as a degree in Law or equivalent experience, and showcase your understanding of the P&I insurance industry.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the role, particularly your ability to manage claims and foster relationships with Members and brokers.
Showcase Relevant Skills: In your application, highlight your planning and organisational skills, as well as your willingness to learn about IG PANDIQ exams. Mention any experience you have with shipping terms and operations, as this will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in the claims management field.
How to prepare for a job interview at Standard Club Group
✨Understand the P&I Claims Landscape
Make sure you have a solid grasp of the basics of P&I claims and the insurance industry. Familiarise yourself with common terms and operations in shipping, as this knowledge will be crucial during your interview.
✨Showcase Your Relationship-Building Skills
Since the role involves cultivating strong relationships with Members and brokers, prepare examples of how you've successfully built and maintained professional relationships in the past. This will demonstrate your ability to deliver exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle high volumes of claims. Think of specific situations where you managed claims effectively, ensuring timely resolutions while adhering to guidelines.
✨Highlight Your Organisational Skills
Given the demanding workload associated with this role, be ready to discuss how you prioritise tasks and manage your time effectively. Share strategies you've used in previous roles to stay organised and meet deadlines.
