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For Companies At a Glance
- Tasks: Manage client accounts, drive value, and identify growth opportunities.
- Company: HqO transforms real estate experiences with innovative applications across 700+ properties globally.
- Benefits: Join a fast-growing team with a collaborative culture and opportunities for personal growth.
- Why this job: Be at the forefront of real estate transformation while building meaningful relationships with clients.
- Qualifications: 4+ years in high tech/SaaS sales, strong communication skills, and a passion for client success.
- Other info: Opportunity to work in a dynamic environment with a focus on continuous growth.
The predicted salary is between 28800 - 48000 £ per year.
HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location. HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world. We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.
About the role
The Account Management role works to ensure that our customers are maximizing the value they are receiving from our products and services. We believe in doing whatever it takes to make our customers successful and the Account Management team drives that success every day. As an Account Manager, you'll be managing clients that are of strategic importance. Account Managers work to drive value that leads to expansion, renewals and customer satisfaction. You will be dedicated to finding additional opportunities within current client accounts by establishing lasting relationships with key decision makers.
What you’ll do
- Maintain and grow revenue within existing accounts by identifying new sales opportunities and managing them through to conclusion.
- Gain command of our corporate message, leverage data in our platform and identify strategic growth opportunities to help clients understand and grow their business.
- Post sale, act upon or develop expansion strategies that engage with, and create meaningful relationships with senior customer stakeholders.
- Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of our product that clearly articulates our innovative products.
- Partner with other customer team members (CSM, BDR, SE) to continually map the account, ensure success is delivered and identify and close organic expansion & upsell opportunities.
- Collaborate with other departments to ensure that key accounts' needs are met & HqO understands what is needed to deliver on the needs of our Key Accounts. (Product, Marketing, Support etc)
- Exceptional Salesforce hygiene to provide up to date and accurate ongoing forecasts.
- Track and report on key account performance. This includes tracking NRR, customer satisfaction, and other key Business Outcome metrics to ensure that key accounts are performing at their best.
- Negotiate balanced renewals and expansions that profit our business while benefiting the client and manage the deal through legal negotiation.
What you bring
- 4 plus years demonstrated track record of growing existing business or bringing in new business in high tech/SaaS space is a must.
- Consistent and proven delivery of attaining quota targets and expert pipeline management.
- Well versed in value based solution selling.
- Passionate about forecast accuracy and dedicated follow up skills that allow nothing to fall through the cracks.
- Being extremely well-versed in commercial real estate is a plus.
- Great presentation skills along with high confidence in engaging with decision makers.
- Powerful communication and interpersonal skills. Highly articulate via phone, email and in person is a differentiator.
- Adopt a positive and engaged approach to working collaboratively with internal colleagues and external partners.
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop.
How to apply
For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!
Jr. Account Executive employer: HqO, Inc
Contact Detail:
HqO, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jr. Account Executive
✨Tip Number 1
Familiarise yourself with HqO's REX Platform and its applications. Understanding how the platform enhances user experiences in real estate will allow you to speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees of HqO on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in growing existing business or bringing in new clients, especially in the high tech/SaaS space. Be ready to share specific examples that demonstrate your success in these areas.
✨Tip Number 4
Showcase your communication skills by preparing for role-play scenarios where you might need to engage with senior decision-makers. Practising these conversations can help you feel more confident during the interview process.
We think you need these skills to ace Jr. Account Executive
Some tips for your application 🫡
Understand the Company: Familiarise yourself with HqO's mission and values, especially their core values of LET’S GO. This will help you tailor your application to reflect how you align with their culture.
Highlight Relevant Experience: Emphasise your experience in account management, particularly in high tech or SaaS environments. Use specific examples that demonstrate your ability to grow existing business and manage client relationships effectively.
Showcase Your Skills: Make sure to highlight your communication and presentation skills. Provide examples of how you've successfully engaged with decision-makers and driven customer satisfaction in previous roles.
Tailor Your Resume: Customise your resume to reflect the key responsibilities and qualifications mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at HqO, Inc
✨Understand HqO's Core Values
Before your interview, make sure you know HqO's core values: Learning, Excellence, Truth, Service, Goodness, and Ownership. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Jr. Account Executive.
✨Showcase Your Sales Experience
Highlight your previous experience in growing existing business or bringing in new business, especially in the high tech or SaaS space. Prepare specific examples of how you've successfully managed accounts and driven revenue growth.
✨Demonstrate Consultative Selling Skills
Be ready to explain your approach to consultative selling. Discuss how you identify client needs, build relationships with decision-makers, and create tailored solutions that drive value for both the client and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client relationships. Think of situations where you've had to negotiate renewals or expansions and how you ensured customer satisfaction while achieving business goals.
