Mission Operations Manager, UK

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center.

As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. Since 2023, Anduril UK has experienced rapid growth, introducing world-leading software-first, hardware-enabled systems to the UK Ministry of Defence and other government agencies. Our exemplar programme of Maritime Sentry Towers (MST) has been developed and delivered in close partnership with the UK government and sovereign British industry, fundamentally changing how border security and surveillance capabilities can be employed by UK authorities.

Additionally, Anduril UK has expanded its portfolio to include the ALTIUS-600, a versatile autonomous aerial system, and Seabed Sentry, an advanced underwater surveillance platform. These systems, along with others, position Anduril UK to provide a broad range of software and software-enabled hardware products to meet the UK's defence and security needs as outlined in the 2023 Integrated Review Refresh and Defence Command Paper.

World-leading technology like MST, ALTIUS-600, Seabed Sentry, and many of the other autonomous systems that will underpin the UK's technological future rely on modern C4 systems. These systems can integrate and fuse data across distributed systems, nodes, and networks to enable timely command decision-making. Anduril's open architecture Lattice operating system is an AI-powered software platform that transforms thousands of data streams into actionable information for operators at all levels.

As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, and networking technology to UK defence and security personnel in months, not years. Our focus is on rapidly delivering innovative solutions that enhance the UK's defence capabilities, support its industrial strategy, and contribute to its position as a science and technology leader.

ABOUT THE TEAM

The Mission Operations (MOPs) team is responsible for managing the execution, growth, and success of our customer accounts. Working across product, engineering, sales, and logistics teams, our Mission Operations Engineers own the customer relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by-side with customers to understand their specific problem sets and then shape Anduril’s offerings alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for customer and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

ABOUT THE JOB

• Communicate Anduril’s value to customers, partners, competitors, and the interested public.
• Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so.
• Serve in a customer-facing Account Manager capacity, working directly with UK and European defence ministries to develop and deploy Anduril systems to meet customer and operational needs.
• Own the delivery of contract deliverables to include the development and implementation of performance metrics, writing technical reports, and creating user engagement roadmaps.
• Develop a deep understanding of the existing and prospective client base, know the current or planned programmatic and technical roadmaps, and understand the competitive landscape in region.
• Design and implement user feedback loops to gather, triage, and prioritise requirements identified through the employment of Anduril systems in training, exercise, and operational scenarios.
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve the employment of Anduril systems.
• Collaborate closely with Business Line Operations and Engineering leads to develop and execute coordinated campaigns to capture new business opportunities in the UK and Europe.
• Inform product development through ongoing engagement with clients and translation of client challenges into material solutions.
• Support opportunities with foreign partners led by Anduril’s regional teams by leveraging an understanding of UK and European defence priorities.

WHAT YOU’LL DO

• Orchestrate the deployment of Anduril products.
• Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions.
• Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products.
• Grow our business through customer success.
• In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth.
• Shape our products to meet mission needs.
• Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges.
• Collaborate across nearly every Anduril team.
• Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more.

REQUIRED QUALIFICATIONS

• Mission First Mindset.
• Ownership Mentality.
• Technical Aptitude and Intellectual Curiosity.
• Structured Thinker and Problem Solver.
• High Value Team Member.
• 360 Degree Leader.
• Diversity & Inclusion.
• UK Clearance.

PREFERRED QUALIFICATIONS

• Engineering or technical degree, or experience in a technical role strongly preferred.
• Travel up to 75%.
• Experience translating and decomposing technical concepts into operational requirements and performance specifications.
• Experience and familiarity with operational planning, targeting, and fires systems and workflows.
• Prior military or government acquisition and/or government contracting experience in the UK and Europe.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• Platinum Healthcare Benefits.
• Basic Life/AD&D and long-term disability insurance 100% covered by Anduril.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave.
• Family Planning & Parenting Support.
• Mental Health Resources.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions.
• Company-funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k).

Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.