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For Companies At a Glance
- Tasks: Engage customers and drive sales in a luxury furniture store.
- Company: Join Natuzzi, a prestigious brand with 60 years of Italian design excellence.
- Benefits: Enjoy a competitive salary and performance-based bonuses in a supportive work environment.
- Why this job: Be the face of luxury design, creating memorable customer experiences while growing your career.
- Qualifications: Ideal candidates have retail sales experience and a background in interior design.
- Other info: Full-time position located in Tottenham Court Road, London.
The predicted salary is between 28800 - 43200 £ per year.
About the company
With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftsmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that’s based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.
Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market.
About the role
For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.
Job Location: Natuzzi Italia Store in Tottenham Court Road
Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.
About the Responsibilities
- Sales Budget: Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business.
- Customer Experience:
- Manages each visitor through the application of Brand sales ceremonies;
- Welcomes and understands the customer's needs to ensure a unique customer experience;
- Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);
- Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);
- Collects customer / prospect profiling data in a discreet and informal way;
- Successful sale conversions;
- Cross Selling / Upselling;
- Promote Total Living;
- Manages the quotation and follows up with prospects;
- Closes the sales process and prepares the reason why for a new customer visit;
- Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy;
- Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions;
- Provides after-sales support to Customers;
- Follow the dress-code guidelines.
- Background in Interior Design education;
- Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
- Ability to use and promote sales tools to support sales (eg creation of renderings);
- Capacity to use Interior Designing Tools;
- Experience with a POS system and proficient with MS Office software;
- A general good standing. Outstanding negotiating and communication skills;
- Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients;
- Team work spirit;
- Business Oriented. Ability to analyse sales results.
- Work hours: Full Time;
- Work location: Tottenham Court Road;
- Very competitive salary and sales orientated bonus scheme.
If the above requirements meet your interest, please apply here by attaching your updated resume/CV, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview.
Discover more about our people culture here.
Sales Consultant employer: Natuzzi
Contact Detail:
Natuzzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Natuzzi's product range and brand values. Understanding the unique selling points of their luxury furniture will help you communicate effectively with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your storytelling skills. Being able to share the story behind Natuzzi's designs and craftsmanship can create a memorable experience for customers, making them more likely to convert into sales.
✨Tip Number 3
Network within the interior design community. Attend local events or join online forums to connect with potential clients and industry professionals who may refer customers to you at Natuzzi.
✨Tip Number 4
Showcase your previous sales achievements during your interactions. Highlighting your experience in retail sales, especially in luxury or furnishing sectors, will demonstrate your capability to meet and exceed sales goals.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Natuzzi's brand values and heritage. Familiarise yourself with their products and the luxury market they operate in. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the Sales Consultant role and highlight your relevant experience in retail sales or luxury brands. Use this opportunity to showcase your understanding of customer experience and how you can contribute to achieving sales goals.
Highlight Relevant Experience: In your CV, emphasise your previous experience in retail sales, particularly in luxury or furnishing sectors. Include specific achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Showcase Your Skills: Make sure to mention any skills that are relevant to the role, such as proficiency with POS systems, interior design tools, and your ability to conduct selling ceremonies. Highlighting these skills will show that you are well-equipped for the position.
How to prepare for a job interview at Natuzzi
✨Show Your Passion for Design
As a Sales Consultant at Natuzzi, it's crucial to convey your enthusiasm for luxury interiors and Italian design. Be prepared to discuss your favourite design styles and how they align with the brand's values.
✨Demonstrate Customer-Centric Skills
Highlight your experience in providing exceptional customer service. Share specific examples of how you've successfully managed customer relationships and created memorable shopping experiences in previous roles.
✨Familiarise Yourself with the Brand
Research Natuzzi's history, product offerings, and unique selling points. Understanding the brand's story will help you communicate its values effectively during the interview.
✨Prepare for Sales Scenarios
Be ready to discuss your sales strategies and techniques. Think of examples where you've achieved sales targets or converted leads into customers, as this role heavily focuses on generating sales.
