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- Tasks: Manage client accounts and oversee email marketing campaigns from planning to reporting.
- Company: Join Citywire, a leader in the global asset management industry, promoting integrity and collaboration.
- Benefits: Enjoy flexible working, generous holiday, well-being allowances, and competitive pension schemes.
- Why this job: Be part of a dynamic team, build strong client relationships, and make an impact in a fast-paced environment.
- Qualifications: Strong communication skills, organisational abilities, and experience in client-facing roles are essential.
- Other info: Travel to central London is expected; knowledge of asset management is a plus but not required.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for an Account Manager to join our Goldmine Team - the people behind the planning and delivery of our clients’ email marketing campaigns.
If you enjoy working closely with clients, love a well-organised inbox, and want to be part of a collaborative team in a fast-moving global media business, this could be the role for you.
This is a client-facing role, and building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected.
What you’ll be doing:
- You’ll be working across multiple client accounts at a strategic level, managing their campaigns and helping them get the most out of their email marketing. That means getting involved in everything from planning to reporting, including:
- Understanding clients’ needs and goals
- Advising on content, set-up, and best practice
- Overseeing campaign workflows and delivery
- Producing post-campaign KPI reports
- Offering recommendations and strategic advice
Day-to-day, you’ll juggle several accounts, so staying organised, paying close attention to detail, and being proactive are key. You’ll be in regular contact with clients (by email, phone, and face-to-face) so building great relationships and being confident in your communication is essential.
You’ll also work closely with our Sales team to help drive client retention and spot opportunities to add extra value.
What we’re looking for:
- Experience in a client-facing or account management role
- Strong communication skills (written and verbal)
- Good organisational skills and time management
- High attention to detail
- Proficiency in MS Office
- Knowledge of the Asset Management industry is useful but not essential.
At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.
Our perks:
- Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
- Flexible working options.
- £480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
- Eye-test and glasses allowance.
- Competitive private pension scheme.
- Critical illness cover and group life assurance from day one of employment.
- Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
- Cycle to work scheme and annual travel card loans.
- Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
- After two years of continuous service, access group income protection, private medical, and dental insurance.
Citywire is an equal opportunities employer.
Account Manager - Marketing employer: Citywire
Contact Detail:
Citywire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Marketing
✨Tip Number 1
Familiarise yourself with the email marketing landscape. Understanding current trends and best practices in email marketing will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the asset management and marketing sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your ability to juggle multiple accounts and deliver results will resonate well with the hiring team.
✨Tip Number 4
Showcase your organisational skills by creating a mock campaign plan. This could be a great conversation starter during interviews, illustrating your proactive approach and attention to detail.
We think you need these skills to ace Account Manager - Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client-facing roles. Emphasise your communication skills and any experience with email marketing campaigns, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationships and your organisational skills. Mention specific examples of how you've successfully managed multiple accounts or campaigns in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any other tools you’ve used for managing campaigns. If you have knowledge of the Asset Management industry, be sure to include that as well.
Showcase Your Attention to Detail: Provide examples in your application that demonstrate your attention to detail and proactive approach. This could be through specific achievements or challenges you've overcome in previous roles.
How to prepare for a job interview at Citywire
✨Showcase Your Client Management Skills
Be prepared to discuss your experience in managing client relationships. Highlight specific examples where you've successfully navigated challenges or exceeded client expectations, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Organisational Prowess
Since the job involves juggling multiple accounts, illustrate your organisational skills. Share methods or tools you use to stay organised and manage your time effectively, ensuring you can handle various campaigns simultaneously.
✨Communicate Clearly and Confidently
As communication is key in this role, practice articulating your thoughts clearly. Be ready to answer questions about how you would approach client communications, both written and verbal, and provide examples of successful interactions.
✨Research the Company and Industry
Familiarise yourself with Citywire and the asset management industry. Understanding their services and recent developments will not only show your interest but also help you tailor your responses to align with their goals and values.
