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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, a leading eyewear retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy flexible hours, private medical cover, annual leave, and discounts for friends and family.
- Why this job: Be part of a mission to help customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and the ability to thrive in a fast-paced environment.
- Other info: Opportunities for bonuses, training, and community involvement await you!
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
We are Pioneers bringing heritage into the future. We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.
We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Vision Express and its values. Understanding their mission to help customers 'See More and Be More' will allow you to align your responses during interviews, showcasing how your personal values and experiences resonate with theirs.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team to meet sales targets or improve customer service.
✨Tip Number 3
Demonstrate your ability to analyse sales performance data. Prepare to discuss how you've used data to identify areas for improvement in previous roles, and how you implemented strategies that led to measurable results.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex concepts in simple terms. This is crucial in a retail environment, especially when interacting with customers who may not be familiar with optical terminology.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Vision Express's mission of helping customers 'See More and Be More'. Include specific instances where you've successfully led a team or improved store performance.
Showcase Leadership Skills: Emphasise your leadership and management skills throughout your application. Provide examples of how you've supported colleagues, handled challenging situations, and created a positive work environment in previous roles.
Highlight Flexibility: Since Vision Express is open to discussing flexible working options, mention your ideal working hours and how they can fit into the store's needs. This shows your willingness to adapt and collaborate with the team.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in the past.
✨Demonstrate Customer Service Excellence
Vision Express places a strong emphasis on customer service. Be ready to share specific instances where you went above and beyond to ensure customer satisfaction, and how you would instil this ethos in your team.
✨Know Your Numbers
Understanding sales performance data is crucial for this role. Familiarise yourself with key metrics and be prepared to discuss how you would analyse and use this data to drive sales and improve store performance.
✨Emphasise Flexibility and Adaptability
With the potential for flexible working hours, highlight your ability to adapt to different schedules and how you can manage a dynamic work environment while maintaining high standards.
