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For Companies At a Glance
- Tasks: Lead a team, manage properties, and ensure top-notch customer service.
- Company: Join a thriving property management business in Liverpool with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, training, and career growth opportunities.
- Why this job: Be part of a supportive team and make a real impact in property management.
- Qualifications: Experience in lettings, leadership skills, and knowledge of property legislation required.
- Other info: ARLA Propertymark qualification is a plus; apply now for an exciting career move!
The predicted salary is between 24000 - 28000 £ per year.
Lettings Branch Manager Full Time, Permanent £30,000 – £35,000 Location: Liverpool An exciting opportunity has arisen for a skilled and motivated Lettings Branch Manager to join a thriving property management business in Liverpool. If you have strong expertise in property management, leadership skills, and a passion for delivering exceptional client service, we\’d love to hear from you! Job Details and Benefits: Full-time role based in Southport. Competitive salary with performance-based bonuses. Work within a supportive and ambitious team. Comprehensive training and opportunities for professional development. Vibrant and collaborative company culture. A dynamic role with varied responsibilities and potential for career growth. Main Responsibilities: Team Leadership & Management: Recruit, train, and manage a team of tenancy managers and support staff. Conduct regular team meetings and reviews to set goals and drive performance. Ensure team members stay up to date on property legislation and deliver excellent service. Property Management Oversight: Oversee the daily management of the branch\’s property portfolio, ensuring high standards are maintained. Monitor tasks such as inspections, maintenance, and compliance checks (e.g., gas safety, EICRs). Manage escalated property issues and disputes with professionalism. Customer Service Excellence: Deliver the highest standards of service throughout the lettings and property management process. Handle escalated complaints and provide timely resolutions. Use feedback to continuously improve customer experience. What We Are Looking For: Significant experience in lettings and property management. Minimum 1 years experience at branch manager level. Strong knowledge of property legislation and compliance requirements. Proven track record in leading and managing high-performing teams. Excellent organisational and problem-solving skills. Strong communication and interpersonal skills for managing client relationships. Financial acumen, including budget management and arrears control. Familiarity with property management software and MS Office Suite. Requirements: ARLA Propertymark qualification (or willingness to obtain within 12 months). Significant experience in lettings and property management. Minimum 1 years experience at branch manager level. If this sounds like the perfect next step for you, or if you\’d like more information, please contact Tom Spencer at Everpool Recruitment by email at or call 0151 556 2090. Alternatively, apply directly to this advert, and a member of our recruitment team will be in touch. JBRP1_UKTJ
Lettings Branch Manager employer: Everpool
Contact Detail:
Everpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Branch Manager
✨Tip Number 1
Make sure to highlight your leadership experience in property management during any conversations or interviews. Share specific examples of how you've successfully managed teams and improved performance.
✨Tip Number 2
Familiarize yourself with the latest property legislation and compliance requirements. Being knowledgeable about these topics will not only boost your confidence but also demonstrate your commitment to excellence in the role.
✨Tip Number 3
Network with professionals in the property management industry, especially those who are already working in Liverpool. Building connections can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to customer service and how you handle escalated complaints. Show that you have a proactive mindset and are dedicated to improving the customer experience.
We think you need these skills to ace Lettings Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your significant experience in lettings and property management. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional client service. Mention specific examples of how you've handled escalated complaints or improved customer experiences in previous roles.
Highlight Relevant Qualifications: If you have the ARLA Propertymark qualification, be sure to mention it prominently. If not, express your willingness to obtain it within 12 months, showing your commitment to professional development.
Showcase Your Financial Acumen: Include details about your experience with budget management and arrears control. This will demonstrate your financial acumen, which is crucial for the Lettings Branch Manager role.
How to prepare for a job interview at Everpool
✨Showcase Your Leadership Skills
As a Lettings Branch Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in the past.
✨Demonstrate Property Management Expertise
Highlight your experience in property management and your knowledge of relevant legislation. Be ready to discuss specific challenges you've faced and how you resolved them, showcasing your problem-solving skills.
✨Emphasize Customer Service Excellence
Since delivering exceptional client service is crucial, prepare to share examples of how you've handled customer complaints or improved customer experiences in previous roles.
✨Prepare for Financial Discussions
Financial acumen is important for this role. Be ready to talk about your experience with budget management, arrears control, and any relevant financial software you've used.
