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- Tasks: Lead the rollout of a new hotel management system across our cruise fleet.
- Company: Join Carnival UK, a leader in creating unforgettable holiday experiences.
- Benefits: Enjoy hybrid work, employee discounts, bonuses, and extensive learning opportunities.
- Why this job: Be part of an innovative team shaping the future of cruising and hospitality.
- Qualifications: Experience in hotel management and familiarity with Agile principles are essential.
- Other info: This is a full-time, permanent role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Carnival UK is in search of a Product Owner (Hotel Management System) to support the roll out of a new, innovative hotel management system across 11 ships in our P&O Cruises and Cunard fleet. This role is a rare and exciting opportunity to join the product journey at inception as we collaborate with our sister brands to identify and procure a future-fit HMS to replace the existing platform. You will deliver a programme of continuous development, working closely with the Product Director and business stakeholders, ship and shore, to deliver regular value-add feature releases in partnership with your team - including business analysts, solution architects, development, and test teams.
You will establish, translate and communicate the product vision, backlog, and priorities to the development team based on value, ensuring your rationale is understood and applied. You will take ownership of agreed features and business owner relationships, shaping and refining user stories for development scoping and sizing, holding regular sync meetings to keep relevant parties updated with roadmap movements, and facilitating key agile ceremonies. The roadmap will also include critical dependencies to streamline and simplify the existing HMS.
Your Responsibilities Will Include:
- Solution Selection: Participate in the platform selection and procurement phases to replace our existing hotel management system.
- Backlog Management: Create and prioritise the backlog for the new solution that will include business and technology change.
- Deployment and Improvement: Oversee the design and deployment lifecycle plus subsequent improvement phases.
- Communication: Liaise with senior management and ship teams to ensure smooth implementation.
Requirements:
Your Expertise and Leadership
To thrive as a Product Owner (Hotel Management System), we’re looking for:
- Hotel Management Experience: Essential experience in hotel management, a bonus if this is within the cruise industry.
- Product Background: Familiarity with Scrum or Agile principles and experience with JIRA.
- Hotel Management Systems: Knowledge of property management systems or hotel management systems.
- Certified Agile/Product Qualification: Essential for the role.
About You:
A Catalyst for Change
We believe that diversity enriches our team. We’re interested in candidates who are:
- Decisive: Ability to make and stand by decisions, explaining them clearly.
- Team Player: Strong team player who fits well with Carnival's people centric culture.
- Communication: Effective communicator with all levels of the organisation, including senior management ship and shore.
- Outcome Focused: Driven by KPIs and success measures, with a strong focus on achieving outcomes.
- Motivational: Energetic and able to keep the team’s morale high throughout the programme.
Why Join Us?
Working with us is about more than a job. It’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- A friendly welcome with help settling in
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Contributory Defined Contribution Pension scheme
- Company paid private medical and dental insurance and health assessment
- In-house Occupational Health help and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal
Ready to Lead?
If guiding a technology team to new heights excites you, we’re eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Product Owner - Hotel Management System employer: Carnival UK (P&O Cruises & Cunard)
Contact Detail:
Carnival UK (P&O Cruises & Cunard) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Hotel Management System
✨Tip Number 1
Familiarise yourself with the latest trends in hotel management systems, especially those relevant to the cruise industry. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the cruise and hotel management sectors. Attend industry events or join online forums where you can connect with current employees at Carnival UK or similar companies. This could provide you with insider insights and potentially a referral.
✨Tip Number 3
Brush up on your Agile and Scrum methodologies, as these are crucial for the Product Owner role. Consider joining workshops or online courses to enhance your understanding and demonstrate your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed product backlogs and prioritised features in previous roles. Being able to articulate your experience clearly will show that you're ready to take ownership of the new hotel management system.
We think you need these skills to ace Product Owner - Hotel Management System
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management and product ownership. Emphasise any familiarity with Agile methodologies and tools like JIRA, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the cruise industry and how your background aligns with the responsibilities of the Product Owner role. Mention specific examples of how you've successfully managed projects or teams in the past.
Showcase Your Communication Skills: Since effective communication is key for this position, ensure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your thoughts logically to demonstrate this skill.
Highlight Your Leadership Experience: Discuss any previous leadership roles or experiences where you drove change or improved processes. This will show Carnival UK that you can motivate teams and lead them through the implementation of new systems.
How to prepare for a job interview at Carnival UK (P&O Cruises & Cunard)
✨Showcase Your Hotel Management Experience
Make sure to highlight your experience in hotel management, especially if it's within the cruise industry. Be prepared to discuss specific examples of how you've successfully managed hotel operations or systems in the past.
✨Demonstrate Agile Knowledge
Since the role requires familiarity with Scrum or Agile principles, be ready to explain how you've applied these methodologies in previous projects. Discuss your experience with tools like JIRA and how they helped streamline processes.
✨Communicate Clearly and Effectively
Effective communication is key for this role. Practice articulating your thoughts clearly, especially when discussing complex ideas. Be prepared to demonstrate how you would communicate with both technical teams and senior management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples where you had to make tough decisions or manage conflicts, and be ready to explain your thought process.
