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- Tasks: Administer tests and provide top-notch customer service in a dynamic environment.
- Company: Join Pearson VUE, a global leader in computer-based testing and a top employer for diversity.
- Benefits: Enjoy flexible hours, healthcare plans, gym discounts, and stock options.
- Why this job: Be part of an innovative team that values inclusivity and personal growth.
- Qualifications: Friendly, professional, with basic computer skills and a flexible schedule.
- Other info: This is a permanent part-time role with a minimum of 10 hours per month.
Pearson VUE is a business of Pearson, the world's leading learning company. Pearson VUE provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are now hiring for a Test Centre Administrator to join our successful team in Edinburgh. This is a permanent part-time role. You will be required to work a minimum of 10 hours per month and be available Monday-Saturday. The pay rate is £ per hour paid to you monthly.
Key Responsibilities:- Providing excellent customer service at all times
- Processing candidates’ sign-in and explaining the test process to them
- Administering and invigilating tests
- Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
- Be a friendly and professional team player with excellent timekeeping
- Have experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
- Be flexible, able to work different days and times
- Be willing to travel to other test centres to provide support
We offer a wide range of benefits which include shares and stock purchase options, healthcare and dental plans, and an employee wellbeing assistance program for you and your family. Additional benefits include a cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process:This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential.
Test Center Administrator employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing processes and customer service standards. Understanding their approach will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours and willingness to travel to different test centres. This shows that you're adaptable and ready to meet the needs of the role, which is crucial for a Test Centre Administrator.
✨Tip Number 3
Prepare to discuss your experience with technology, especially Microsoft Office. Being comfortable with these tools is essential for the role, so be ready to share specific examples of how you've used them in previous positions.
✨Tip Number 4
Emphasise your commitment to providing excellent customer service. Think of examples from your past experiences where you went above and beyond to assist customers, as this will resonate well with Pearson VUE's focus on customer satisfaction.
We think you need these skills to ace Test Center Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Test Centre Administrator position. Tailor your application to highlight relevant experience and skills that match what Pearson VUE is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience, particularly in customer service and any relevant administrative roles. Highlight your proficiency with Microsoft Office and any experience you have with testing or educational environments.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Pearson VUE and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Pearson
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, providing excellent customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your friendly and professional approach.
✨Familiarise Yourself with Testing Procedures
Understanding the test process is crucial for this role. Research Pearson VUE's testing protocols and be ready to discuss how you would explain these processes to candidates during the interview.
✨Highlight Your Flexibility
This position requires flexibility in working hours. Be sure to express your willingness to adapt to different schedules and travel to other test centres when needed, showcasing your commitment to the role.
✨Demonstrate Your Tech Savviness
Since experience with computers, particularly Microsoft Office, is preferred, prepare to discuss your proficiency with these tools. You might even want to mention any relevant experiences where you've used technology to enhance efficiency or improve processes.
