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- Tasks: Maintain and repair industrial cleaning equipment while delivering top-notch service.
- Company: Join Karcher, a leader in the cleaning industry known for its commitment to quality.
- Benefits: Enjoy a competitive salary, fully expensed vehicle, 25 days holiday, and more perks.
- Why this job: Be part of a collaborative culture with growth opportunities and a chance to make an impact.
- Qualifications: Experience in service/cleaning preferred; strong communication and organisational skills required.
- Other info: Must be based within an hour of Morden and willing to travel for training.
The predicted salary is between 38760 - 40000 £ per year.
We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers. For this role you will predominantly maintain and repair equipment. This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements
To ensure efficient coverage, candidates must be based within 1 hour of the SM4 postcode (Morden, London), ideally in or near the following areas:
- SW, SE, E, NW, W, N Postcodes
- TW (Twickenham)
- KT (Kingston)
- SM (Sutton)
- CR (Croydon)
- BR (Bromley)
- DA (Dartford)
- UB (Uxbridge)
- RM (Romford)
Key Responsibilities for the Senior Regional Service Engineer
- Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
- Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
- Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
- Complete work orders promptly and accurately, maintaining meticulous records
- Manage stock in accordance with customer requirements, ensuring optimal inventory levels
- Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
- Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
- Develop positive relationships with customers and internal teams
- Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
- Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
- Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
- Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
- Excellent communication skills and ability to work effectively in a team environment
- Strong organisational skills with the capacity to manage multiple tasks efficiently
- A full UK driving license is essential, with willingness to travel and stay overnight as required
- Passport for potential training in Germany is preferred
What’s in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Senior Service Engineer in Morden employer: Cameo Consultancy (Recruitment) Limited
Contact Detail:
Cameo Consultancy (Recruitment) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer in Morden
✨Tip Number 1
Familiarise yourself with Karcher's products and services. Understanding their range of industrial cleaning equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Karcher. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your hands-on experience with similar machinery. Be ready to share specific examples of how you've diagnosed and repaired equipment, as this will highlight your technical skills and problem-solving abilities.
✨Tip Number 4
Showcase your communication and teamwork skills. Since the role involves collaborating with various teams, emphasising your ability to work well with others and communicate effectively will set you apart from other candidates.
We think you need these skills to ace Senior Service Engineer in Morden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service engineering, particularly with industrial cleaning equipment. Emphasise your proficiency in electronics, hydraulics, and any experience with municipal machinery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Karcher brand. Mention specific skills that align with the job description, such as your ability to diagnose and repair equipment, and your strong communication skills.
Highlight Relevant Experience: In your application, focus on your previous roles in the service or cleaning industry. Provide examples of how you've maintained high standards of service and contributed to customer satisfaction.
Showcase Your Soft Skills: Don't forget to mention your organisational skills and ability to work in a team. These are crucial for the Senior Regional Service Engineer role, so provide examples of how you've successfully managed multiple tasks or collaborated with others.
How to prepare for a job interview at Cameo Consultancy (Recruitment) Limited
✨Showcase Your Technical Skills
As a Senior Service Engineer, you'll need to demonstrate your proficiency in electronics, hydraulics, and mechanical systems. Be prepared to discuss specific experiences where you've successfully diagnosed and repaired equipment, particularly in the cleaning or municipal machinery sectors.
✨Emphasise Communication Abilities
Effective communication is key in this role. Highlight instances where you've collaborated with team members or communicated with customers to resolve issues. This will show that you can maintain strong relationships and coordinate effectively with the Regional Service Manager.
✨Demonstrate Organisational Skills
The ability to manage multiple tasks efficiently is crucial. Prepare examples of how you've organised your workload in previous roles, especially when dealing with work orders and inventory management. This will illustrate your capability to handle the demands of the position.
✨Express Willingness to Learn
If you lack experience in certain areas, such as municipal cleaning equipment, express your eagerness to undergo training. Companies appreciate candidates who are open to learning and developing their skills, especially in a fast-paced environment like this one.
