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- Tasks: Manage partnerships and integrations across EMEA for our hospitality platform.
- Company: Join Lightspeed Commerce, a leading cloud commerce platform transforming businesses globally.
- Benefits: Enjoy flexible work, health credits, mental health support, and LinkedIn Learning access.
- Why this job: Be part of a dynamic team making a real impact in the hospitality industry.
- Qualifications: 3-5 years in partnerships, preferably in tech; strong communication and strategic skills required.
- Other info: Inclusive workplace committed to diversity and community engagement.
The predicted salary is between 48000 - 84000 £ per year.
We’re looking for a Hospitality Partnerships Manager to help us grow and manage our ecosystem of product integration partners across EMEA. Reporting to the Director of Hospitality Partnerships, you will work across our hospitality platform to strengthen strategic partnerships, develop new integrations, and drive value for Lightspeed and our merchants.
With hundreds of integration partners and apps in our ecosystem, this role requires the ability to manage multiple priorities and build strong, collaborative relationships —internally and externally.
Your Key Responsibilities
- Act as the main point of contact for integration partners across multiple products and regions
- Align with partners on joint priorities and ensure their roadmaps reflect Lightspeed’s strategic goals
- Manage relationships with app developers and partners building on our hospitality platforms
- Coordinate with legal, commercial, and product teams on negotiations and partnership agreements
- Schedule regular key partner touchpoints to communicate updates, gather feedback, and maintain alignment
- Evaluate inbound partner requests and assess strategic fit
- Identify opportunities to streamline or consolidate multi-regional or multi-product partnerships
- Leverage industry relationships to surface and pursue innovative partnership opportunities
KPIs
- Our hospitality integration partners are motivated to help us and have a clear set of priorities on how to help Lightspeed achieve its goals
- Partners working with us have clear points of contact at Lightspeed when they need help
- We can tie efforts managing and growing our partnerships to revenue growth or retention by solving the needs of our customers
- Internal teams who interact with the partnership team feel well supported and priorities are clear across the organization
Experience
- 3–5 years in partnerships, ideally in POS, payments, or B2B tech
- Experience working across legal, product, and commercial teams
- Background in global SaaS or fast-growth tech environments
- Proven ability to shape strategy and execute partnership plans with measurable outcomes
- Exposure to managing strategic or complex partner accounts
Capabilities
- Strong executive communication and stakeholder engagement skills
- Track record of working with geographically distributed, high-performing teams
- Excellent written and verbal communication, with strong presentation skills
- Proficiency in additional European languages (French, German, or Dutch) is a plus
- Comfortable working independently with high accountability and collaboration
- Adaptability in fast-paced, high-change environments
- High integrity, sound judgment, and a values-driven approach
What’s in it for you?
- Ability to do your job in a truly flexible environment
- Genuine career opportunities in a company that’s creating new jobs every day
- Work in a team big enough for growth but lean enough to make a real impact
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed share scheme (we are all owners)
- Health & Wellness Credit - expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Time off to volunteer and give back to your community
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
(Senior) Partnerships Manager employer: Lightspeed Commerce
Contact Detail:
Lightspeed Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Senior) Partnerships Manager
✨Tip Number 1
Network with professionals in the hospitality and tech sectors. Attend industry events, webinars, or local meetups to connect with potential partners and gain insights into the latest trends. Building relationships now can give you a leg up when applying for the role.
✨Tip Number 2
Familiarise yourself with Lightspeed's products and their integration capabilities. Understanding how their platform works and the value it brings to partners will help you articulate your ideas and strategies during interviews.
✨Tip Number 3
Showcase your experience in managing partnerships by preparing specific examples of successful collaborations you've led. Highlight how these experiences align with the responsibilities outlined in the job description to demonstrate your fit for the role.
✨Tip Number 4
Research the competitive landscape of Lightspeed and its partners. Being knowledgeable about their competitors and market position will allow you to discuss strategic opportunities and challenges during your interview, showcasing your proactive approach.
We think you need these skills to ace (Senior) Partnerships Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partnerships, especially in the hospitality or tech sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Lightspeed's goals and how your background aligns with their needs. Mention specific experiences that demonstrate your ability to manage partnerships effectively.
Showcase Communication Skills: Since strong communication is key for this role, ensure your application reflects your written and verbal skills. Use clear, concise language and structure your documents well to make a great impression.
Highlight Relevant Achievements: Include quantifiable achievements in your application that relate to partnership management. For example, mention any successful partnerships you've developed that led to revenue growth or improved customer satisfaction.
How to prepare for a job interview at Lightspeed Commerce
✨Know Your Partnerships
Familiarise yourself with Lightspeed's existing partnerships and integrations. Understand how they align with the company's strategic goals and be ready to discuss how you can enhance these relationships.
✨Showcase Your Communication Skills
As a Partnerships Manager, strong communication is key. Prepare examples of how you've successfully managed stakeholder relationships in the past, highlighting your ability to engage with diverse teams and partners.
✨Demonstrate Strategic Thinking
Be prepared to discuss your approach to evaluating partnership opportunities. Think about how you would assess inbound partner requests and identify strategic fits that could benefit Lightspeed.
✨Highlight Adaptability
Given the fast-paced nature of the tech industry, share experiences where you've successfully adapted to change. This will show your potential employer that you can thrive in a dynamic environment.
