Ambulance Care Attendant (ACA)

AMBULANCECARE ATTENDANT (ACA) Location Unit 2, Campsie Business Park, Campsie, BT47 3XX (Unit 1, 2 and 9, The Vale Centre, Clooney Rd, Greysteel) Salary £12.50 per hour (flexible hours contract, 10 to 38 hours per week) Reports/Responsible To Ambulance Operations Manager Background Information JACE Medical Ambulance is an independent ambulance provider offering private ambulance services, including event medical cover, medical transfers, and repatriation.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
We are also contracted under Tender No: 423704 for Non-Emergency Ambulance Patient Transport Services, supporting the Northern Ireland Ambulance Service and Health and Social Care Trusts.
Job Summary/Main Purpose The Ambulance Care Attendant will be responsible for the safe, compassionate, and efficient transportation of patients between hospitals, clinics, events, and home addresses.
The role requires strong communication skills to engage effectively with patients, carers, and healthcare professionals while ensuring safety and professional standards are maintained.
Duties and Responsibilities Drive ambulance vehicles in compliance with the Highway Code, adhering to company policies.
Plan and coordinate patient journeys efficiently, considering appointment schedules and clinical requirements.
Perform daily vehicle checks to ensure roadworthiness and report defects promptly.
Maintain and restock ambulance equipment in accordance with company protocols.
Operate communication systems securely, maintaining confidentiality.
Provide clinical care in line with your training and scope of practice.
Use patient handling equipment safely, ensuring proper risk assessments.
Secure patients during transit using approved equipment and seatbelts.
Transport patients with consideration for their medical and emotional needs, including end-of-life care.
Ensure patient property is securely stored and limited to one small bag.
Communicate effectively with colleagues, healthcare professionals, and carers.
Report incidents, safeguarding concerns, and near-misses according to policy.
Dispose of clinical waste in compliance with regulations.
Undertake mandatory training and maintain Continuous Professional Development (CPD).
Handle and store medicines securely.
Follow infection prevention and control protocols, including appropriate use of PPE.
Complete accurate patient report forms (PRFs) and ensure data security.
Adhere to data protection and confidentiality standards.
Maintain high standards of uniform presentation.
General Responsibilities No Smoking Policy: Follow JACE Medical’s No Smoking policy, including e-cigarettes, in all designated areas.
Equality and Diversity: Uphold principles of fairness, respect, and inclusivity.
Health and Safety: Comply with safety protocols and report hazards promptly.
Infection Control: Follow infection prevention measures rigorously.
Safeguarding: Report safeguarding concerns in line with company policy.
Confidentiality: Handle all personal data with discretion and in compliance with UK GDPR.
Professional Development: Actively engage in training, reviews, and performance improvement.
Freedom to Speak Up: Foster a culture of openness, raising concerns without fear of reprisal.
The job description is not exhaustive and is subject to review in the light of the changing needs of JACE Medical Ambulance.
Personnel Specification JOB TITLE / BAND: Ambulance Care Attendant (ACA) ESSENTIAL CRITERIA: Qualifications: IHCD Ambulance Care Assistant Qualification or equivalent Level 2 qualification in Ambulance Care.
3 GCSEs at Grade C or above, including English and Maths, or equivalent qualifications.
Experience: At least one year of operational experience in a similar role.
Driving Requirements: Full, clean driving licence with Categories C1 and D1.
Declare all penalty points (maximum of three allowed).
Skills and Training: Basic Life Support (BLS) with Bag-Valve-Mask (BVM) Adult and Child Cardiopulmonary Resuscitation (CPR) Automated External Defibrillation (AED) Airway Management and Oxygen Therapy Infection Prevention and Control Moving and Handling Patients, including bariatric care Patient Assessment Safeguarding Adults and Children Effective Communication Skills Risk Assessment and Management Assessment: Pass an entrance exam covering numeracy, literacy, and the Highway Code.
DESIRABLE CRITERIA: Additional relevant clinical care certifications.
Notes to applicants: You must clearly demonstrate on your application form under each question.
You should clearly demonstrate this for both the essential and desirable criteria..
Proof of qualifications and/or professional registration will be required if an offer of employment is made if you are unable to provide this, the offer may be withdrawn.
Where educational/professional qualifications form part of the criteria you will be required, if shortlisted for interview, to produce original certificatesandone photocopy of same issued by the appropriate authority.
Only those certificates relevant to the shortlisting criteria should be produced.
If educational certificates are not available an original letterandphotocopy of same detailing examination results from your school or college will be accepted as an alternative.
If successful you will be required to produce documentary evidence that you are legally entitled to live and work in the United Kingdom.
This documentation can be a P45, Payslip, National Insurance Card or a Birth Certificate confirming birth in the United Kingdom or the Republic of Ireland.
Failure to produce evidence will result in a non-appointment.
Please note: An Access NI enhanced disclosure check (including information held by the Disclosure and Barring Service (DBS)) will be required for this job role.
The DBS barred lists are maintained by the Disclosure and Barring Service.
There are two of them one is a list of people who have been barred from working with children, and the other is a list of people who have been barred from working with vulnerable adults.
The reason we will be checking this is because your role as a healthcare professional (nurse) is considered a regulated activity and may involve the care of children or vulnerable adults.
A criminal record will not necessarily be a bar to obtaining the position.
JACE Medical adhere to internal policies on the recruitment of ex-offenders and on the secure handling, use, and storage and retention of disclosure information.
All checks are processed in line with the Access NI code of practice which can be found here: