At a Glance
- Tasks: Engage customers, provide excellent service, and maintain store presentation.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive team that values individuality and customer connection.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong work ethics.
- Other info: Follow us on Instagram @LIFEATANF for insights into our culture.
The predicted salary is between 12000 - 18000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.
The Brand Representative is highly engaged, providing excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, and maintain a warm, approachable demeanor. They initiate conversations and connect with customers in a genuine, articulate manner, always prioritising the customer. They demonstrate confident and social behaviours on the sales floor that translate into closing sales.
Responsibilities include:
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink Policies and Procedures
- Training and Development
Qualifications:
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Benefits:
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A supportive, global team that celebrates individuality
Job offers are conditional upon the applicant completing applicable work visa formalities. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. – Brand Representative, Princesshay employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Brand Representative, Princesshay
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to individuality and quality will help you connect with customers and demonstrate your alignment with the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like scenario. Being able to initiate conversations and respond to customer needs is crucial for a Brand Representative, so honing these skills can give you an edge.
✨Tip Number 3
Showcase your personal style that aligns with Hollister's aesthetic. As a Brand Representative, you'll be a reflection of the brand, so dressing in a way that embodies their image can help you stand out during the interview process.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences. Highlighting specific examples where you've successfully engaged with customers or resolved issues will demonstrate your capability to excel in this role.
We think you need these skills to ace Hollister Co. – Brand Representative, Princesshay
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and target audience. This will help you tailor your application to reflect their commitment to customer service and individuality.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Showcase your ability to connect with customers and provide excellent service, as these are key traits for a Brand Representative.
Showcase Your Personality: Hollister Co. values outgoing and stylish individuals. Make sure your application reflects your personality and enthusiasm for the role. Use a friendly tone in your cover letter to convey your approachability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at Abercrombie & Fitch
✨Know the Brand
Familiarise yourself with Hollister Co.'s brand values, target audience, and product offerings. Understanding their style and ethos will help you connect better during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and create a welcoming atmosphere, as this is crucial for a Brand Representative.
✨Dress the Part
Since the role is about representing the brand, make sure to dress in a way that reflects Hollister's style. This shows your understanding of the brand and your commitment to fitting in with their image.
✨Practice Your Communication Skills
Be ready to demonstrate your communication skills during the interview. Practice initiating conversations and responding to questions in a friendly and articulate manner, as this is key to connecting with customers.