UK Venues Diary Manager

You know how every group of friends has that one person —the planner, the organiser, the one who makes everything fit and keeps things running smoothly? We’re looking for that person to join our global team and help us make the most of every moment (and every meeting room). As our Venues Diary Manager, you’ll be the strategic brain behind our venue schedules—ensuring our spaces are booked smartly, efficiently, and in line with commercial goals. Think of it as strategic Tetris, but with high-impact events and world-class venues. You’ll work closely with our Regional Revenue Manager, bringing sharp planning, smart optimisation, and a passion for continuous improvement to the table. If you love organisation, have a background in sales or multi-venue operations, and get a thrill out of turning empty slots into opportunities, we’d love to meet you.

The Day Job:

• Fully own calendar management for a portfolio of dynamic venues in Central London by identifying and capitalising on opportunities to maximise space utilisation.
• Optimise booking windows to ensure revenue maximisation per property.
• Pinpoint strategic space upgrade opportunities.
• Collaborate with the Sales team to convert enquiries into bookings, optimising yield and meeting financial targets.
• Uphold data integrity across the team through the implementation of accurate information in line with protocols.
• Educate the team on diary management best practices, ensuring protocol and system compliance.

What you’ll need:

• Previous experience in diary management, particularly within the hospitality or events industry.
• Exceptional attention to detail and organisational skills.
• A commercial mindset with the ability to think strategically about diary utilisation.
• Ability to foster strong team relationships and mentor others to excel in diary management.
• Proficiency in diary management and/or booking systems, including MS Excel (required) and Salesforce (preferred).
• Excellent verbal and written communication skills.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Employee Assistance Program: well-being support and personal advice programme.

Time Off and Work-Life Balance: 25 days annual leave plus bank holidays, and company sick pay.

Financial Support and Benefits: Interest-free loan for rail season tickets & further education; Subsidised bicycle purchase through Cycle to Work scheme.

Professional Development and Recognition: Continuous professional and personal development support; Employee recognition and reward programs to mark achievements and milestones.

Community and Impact: Opportunities to volunteer, donate, and participate in community give-back initiatives; The opportunity to have a significant impact on your team and the business in the work that you do.

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.