At a Glance
- Tasks: Support managers and staff with employee relations, ensuring compliance with policies and laws.
- Company: Join a leading NHS Trust dedicated to high-quality healthcare and employee support.
- Benefits: Competitive pay, potential for remote work, and opportunities for professional development.
- Why this job: Make a real impact in employee relations while working in a supportive and dynamic environment.
- Qualifications: 3+ years NHS experience, senior advisory role, and familiarity with HR systems required.
- Other info: This role offers a chance to enhance your HR skills and contribute to meaningful change.
Starting: ASAP
Duration: 3 months and could be longer
Hours: Monday to Friday, 9 – 5.30
Location: Croydon, South London
Band: 6
Pay: £22.09ph PAYE inclusive of holiday pay
Job Summary:
The post holder will play an integral role in delivering a comprehensive, high quality and pro-active educational and operational employee relations advisory and support service to managers and staff within the Trust.
Duties:
- Ensuring that standards and objectives for the Employee Relations service are met and are consistent with Trust policy, best practice and employment law.
- Being part of the upskilling of line managers by creating and delivering briefing sessions for line managers on HR policies and processes.
- Work with staff side colleagues to ensure that there is a shared understanding of policies and procedures working and review across the Trust.
- Supporting all staff and managers with dignity regardless of the case supporting individuals from the point of raising a concern and opening a formal case right up to exits from the Trust (including dismissals and medical retirements).
- Supporting the Senior ER Advisors and ER Manager to collate any case material needed for appeals raised against stage three hearings, and attend to support the manager during these hearings.
- To use ESR sickness data when managing short and long term sickness cases, to be able to provide information to staff and managers when approaching half or nil pay.
- To monitor and ensure long term sickness absence cases which go beyond 12 months absence pay is reinstated at half.
- To take a leading HR role on Flexible Working applications and appeals, supporting managers to review the particular impacts any flexible working application may have to both the individual and the service.
- Ensure advice is provided to enable Managers to make appropriate decisions when considering refusal of applications.
- Provide advice and first level support to managers and staff on aspects of employee relations including DBS, Professional Registration, conduct issues and other matters, whilst keeping the relevant Senior ER Advisor updated, escalating to the ER Manager or Head of Strategic ER where necessary.
- Provide advice, coaching and guidance to managers to support them to undertake successful informal resolution meetings.
- Support the ER Administrators with the collation of Freedom of Information (FOI) requests for information, liaising with directorate managers as required to ensure information provided is accurate and in a timely manner, recognising the sensitive and confidential nature of information held by the HR team.
- To be confident running reports and analysing complex and highly sensitive data relating to individuals employment, spotting trends and patterns to identify potential interventions and improvements needed.
- Submit monthly reports to the payroll liaison team with details of open-ended long-term sickness cases, in order to help minimise any incorrect overpayments.
- Be able to give advice on cases such as:
- Management of Sickness Absence
- Disciplinary
- Grievance
- Harassment and Bullying
- Performance management – capability
- Investigations best practice
- Employment Tribunal preparation
Essential Experience:
- Experience working as a senior employee relations care advisor of an NHS Trust.
- Experience working on a band 6 level.
- At least 3 years NHS experience.
- Able to advise managers on complex ER queries.
- Evidence of continued personal development within a similar role.
- Experience having updating and altered HR policies and procedures.
- Familiar with electronic HR reporting and recording systems and producing reports as required.
Desirable Experience:
- CIPD qualified.
- Having managed a team.
- Coaching experience.
- Smart card holder.
- Experience using ESR.
- Experience using ER Tracker.
Person Specification:
- Excellent communication skills both over the phone, via email and face to face.
- Excellent attention to detail.
- Ability to deal with very sensitive information.
- Motivated and enthusiastic team player.
- Ability to act on own initiative.
- Excellent interpersonal skills.
- Excellent knowledge of patient confidentiality.
Senior Employee Relations Care Advisor employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Care Advisor
✨Tip Number 1
Familiarise yourself with the specific employee relations policies and procedures of the NHS Trust. Understanding these will not only help you in interviews but also demonstrate your commitment to aligning with their standards and objectives.
✨Tip Number 2
Network with current or former employees in similar roles within the NHS. They can provide valuable insights into the day-to-day responsibilities and challenges, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare for potential interview scenarios by practising responses to common employee relations issues, such as handling grievances or managing sickness absence. This will showcase your problem-solving skills and readiness for the role.
✨Tip Number 4
Stay updated on current employment law and best practices in employee relations. Being knowledgeable about recent changes can set you apart from other candidates and show your dedication to professional development.
We think you need these skills to ace Senior Employee Relations Care Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, particularly within the NHS. Emphasise your ability to advise on complex ER queries and any specific achievements that demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, address how your experience aligns with the job description. Mention your familiarity with HR policies and procedures, and provide examples of how you've successfully supported managers and staff in previous roles.
Showcase Relevant Skills: Highlight key skills such as excellent communication, attention to detail, and the ability to handle sensitive information. Use specific examples to illustrate how you've applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Your World Recruitment Ltd
✨Know Your Employee Relations Basics
Make sure you brush up on the key principles of employee relations, especially within the NHS context. Be prepared to discuss how you would handle complex ER queries and provide examples from your past experience.
✨Demonstrate Your Coaching Skills
Since the role involves upskilling line managers, be ready to share specific instances where you've successfully coached or trained others. Highlight your approach to delivering effective training sessions on HR policies.
✨Showcase Your Analytical Abilities
The job requires running reports and analysing sensitive data. Prepare to discuss your experience with electronic HR reporting systems and how you've used data to identify trends and implement improvements.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly, whether discussing sensitive information or providing advice to managers. Remember to maintain a professional yet approachable tone.