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- Tasks: Organise daily work schedules and manage drainage works for operational teams.
- Company: FM Conway is a family-run business with over 60 years of experience in sustainable transport solutions.
- Benefits: Enjoy 23 days holiday, life assurance, training opportunities, and health support.
- Why this job: Gain hands-on experience while completing a Level 3 Business Administration qualification in a supportive environment.
- Qualifications: Strong communication skills and a customer-focused attitude; GCSEs in Maths and English preferred but not essential.
- Other info: Join a diverse team committed to innovation and excellence in the Water and Drainage sector.
FM Conway is excited to be recruiting a Processing Coordinator Apprentice to join our Water and Drainage Management division. As our Processing Coordinator Apprentice, you will work in a supported learning environment, developing the skills and knowledge to organise and plan the daily work schedules and reactive drainage works for the operational teams. As part of your apprenticeship, you will complete a Level 3 Business Administration qualification. This is a full-time, permanent position based at our depot in Hickstead, West Sussex.
The duties of the Processing Coordinator Apprentice will include:
- Updating internal systems, ensuring information is correct and passed onto operatives for them to carry out their duties
- Applying for road space permits and ensuring all work is programmed and managed efficiently
- Liaising with clients and their contractors to maximise opportunities for sharing road space and traffic management to increase efficiency
- Being responsible for the successful completion of all elements of your Level 3 apprenticeship qualification and attending relevant training and enrichment events
What skills and experience do you need?
We are looking for a strong communicator, with a customer focus and commercial awareness. You will be comfortable working in a team and independently and be dedicated to completing your Level 3 Business Administration Apprentice. You will ideally have a grade 4 or above in both your Maths and English GCSEs, however this is not essential.
What benefits will you receive?
As our Processing Coordinator Apprentice, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines, and support from our in-house mental health first aiders.
A brief introduction to FM Conway and our Water and Drainage division:
FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family. Our Water and Drainage Management Division is a dynamic and rapidly expanding part of our business. This division provides a variety of services, including drainage surveys, maintenance, and rehabilitation across the entire highway network. Joining this team, you'll be at the forefront of the industry and have access to one of the UK’s largest and most technologically advanced transport fleets!
So, if you would like to Join our Family as our Processing Coordinator Apprentice then please click ‘apply’ today.
Closing Date: 18/07/2025
FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities, and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life.
At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for. We look forward to receiving your application!
Processing Coordinator Apprentice employer: FM Conway Ltd
Contact Detail:
FM Conway Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Processing Coordinator Apprentice
✨Tip Number 1
Familiarise yourself with FM Conway's core values: Care, Innovation, Integrity, and Excellence. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Research the Water and Drainage Management division specifically. Understanding their services and recent projects can help you engage in meaningful conversations during interviews, showcasing your genuine interest in the role.
✨Tip Number 3
Practice your communication skills, as strong communication is key for this role. Consider joining local groups or workshops that focus on teamwork and customer service to enhance your abilities before applying.
✨Tip Number 4
Network with current or former employees of FM Conway through platforms like LinkedIn. They can provide insights into the company culture and the apprenticeship experience, which can be invaluable when preparing for your application.
We think you need these skills to ace Processing Coordinator Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Processing Coordinator Apprentice at FM Conway. Familiarise yourself with the job description and think about how your skills align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experiences and skills that match the job description. Emphasise your communication skills, customer focus, and any experience in team settings or administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join FM Conway and how you can contribute to their Water and Drainage Management division.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at FM Conway Ltd
✨Research FM Conway
Before your interview, take some time to learn about FM Conway and their Water and Drainage Management division. Understanding their core values of Care, Innovation, Integrity, and Excellence will help you align your answers with what they value in their employees.
✨Showcase Your Communication Skills
As a Processing Coordinator Apprentice, strong communication is key. Be prepared to discuss examples of how you've effectively communicated in past roles or projects, whether in a team setting or when liaising with clients.
✨Demonstrate Customer Focus
FM Conway is looking for candidates with a customer focus. Think of instances where you've gone above and beyond to meet a customer's needs or how you've handled challenging situations with clients. This will show your dedication to customer service.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship programme, training opportunities, or the team you'll be working with. This shows your enthusiasm and interest in the role.
