Head of Customer Engineering
Head of Customer Engineering

Head of Customer Engineering

London Full-Time 80000 - 90000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team of engineers, develop analysts, and create tailored security solutions.
  • Company: Join a dynamic Managed Security Services Provider established in 2017 with 80 passionate employees.
  • Benefits: Enjoy holidays, pension plans, and exciting corporate perks with hybrid work options.
  • Why this job: Be part of a growing company making a real impact in cybersecurity while developing your leadership skills.
  • Qualifications: Experience in managing teams and a background in security engineering is essential.
  • Other info: This role is based in Waterloo with flexible hybrid working arrangements.

The predicted salary is between 80000 - 90000 £ per year.

This role involves managing a team of five Engineers within the SOC team. Responsibilities include overseeing and developing SOC analysts, as well as designing and deploying solutions tailored to client needs.

The company is a Managed Security Services Provider, established in 2017, with a staff of 80 employees.

Salary range: £80,000-£90,000. Benefits include holidays, pension, and other perks.

Location: Waterloo/Hybrid

Head of Customer Engineering employer: TSR Select

As a Managed Security Services Provider located in the vibrant area of Waterloo, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a focus on professional development and a commitment to employee well-being, we offer competitive salaries, generous holiday allowances, and a robust pension scheme, making us an excellent employer for those seeking meaningful and rewarding careers in cybersecurity.
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Contact Detail:

TSR Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Customer Engineering

✨Tip Number 1

Familiarise yourself with the latest trends in cybersecurity and Managed Security Services. Being knowledgeable about current threats and solutions will help you stand out during discussions with our team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. We value candidates who can inspire and develop their team members effectively.

✨Tip Number 3

Research our company culture and values. Understanding what we stand for will allow you to align your answers with our mission, making a stronger case for why you're the right fit for the role.

✨Tip Number 4

Network with professionals in the cybersecurity field, especially those who have experience in SOC environments. This can provide you with insights and potentially valuable connections that could benefit your application.

We think you need these skills to ace Head of Customer Engineering

Leadership Skills
Team Management
Cybersecurity Knowledge
Incident Response
Threat Intelligence
Client Relationship Management
Solution Design
Technical Proficiency in Security Tools
Analytical Thinking
Communication Skills
Project Management
Risk Assessment
Problem-Solving Skills
Adaptability
Training and Development

Some tips for your application 🫡

Understand the Role: Take time to thoroughly understand the responsibilities of the Head of Customer Engineering position. Highlight your experience in managing teams and developing solutions tailored to client needs in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in managing engineering teams, particularly in a security context. Emphasise any previous roles where you oversaw SOC analysts or similar positions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your ability to design and deploy effective solutions. Mention specific achievements that demonstrate your capability in managing teams and meeting client needs.

Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at TSR Select

✨Understand the Role

Make sure you have a clear understanding of what the Head of Customer Engineering role entails. Familiarise yourself with the responsibilities, especially around managing a team and developing solutions for clients.

✨Showcase Leadership Skills

As this position involves managing a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've successfully led teams in the past and how you can apply those skills in this new role.

✨Prepare for Technical Questions

Since the role is within a Managed Security Services Provider, brush up on relevant technical knowledge. Be ready to answer questions about security protocols, incident response, and any tools or technologies commonly used in the industry.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewers. This shows your interest in the company and the role. Inquire about the team's current challenges, the company's vision for the future, and how success is measured in this position.

Head of Customer Engineering
TSR Select
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  • Head of Customer Engineering

    London
    Full-Time
    80000 - 90000 £ / year (est.)

    Application deadline: 2027-07-04

  • T

    TSR Select

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