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- Tasks: Be the go-to person for clients, ensuring top-notch service and building strong relationships.
- Company: Join a dynamic team in Whetstone, Leicestershire, focused on client satisfaction and growth.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and 28 days of annual leave.
- Why this job: This role offers a chance to develop your skills in a supportive environment while making a real impact.
- Qualifications: Previous experience in account management, strong communication skills, and a proactive attitude are essential.
- Other info: A driving licence is required for occasional travel to customer sites.
The predicted salary is between 32000 - 35000 £ per year.
Title: Account Manager Salary: £32,000 – £35,000 per annum Working hours: Monday – Friday, 8:30am – 4:30pm Location: Whetstone, Leicestershire Our client, is offering an exciting opportunity to join their dynamic team as an Account Manager. Being the first point of contact for all customers, you will play an instrumental role in building excellent client relationships, providing product knowledge and ensuring an excellent level of service is delivered to every customer! If you\’re a Customer Service Professional seeking your next role, we\’d love to hear from you! The Account Manager Role: * Ensure confident and knowledgeable of all the company’s product range and services * Answer incoming calls, emails and messages through various media platforms to ensure customer satisfaction * Process orders, ensuring to listen and understand the clients requirements. Recording their requests accurately, to ensure specifications are correct, in preparation for Production * Build excellent relationships with clients to ensure repeat business * Be aware of market trends, competitors and support with ideas for NPI’s * Identify opportunities for up-selling or maximising sales where possible * Work collaboratively with other departments to ensure excellent customer service is delivered and SLA’s are met * Provide solutions to enquiries and complaints by using own initiative to resolve * Support business with other duties as required You’ll Need: * A proactive individual who is self-motivated, enthusiastic and professional * Previous experience of operating within an Account Management or Client Engagement role * Commercially astute with good business acumen * Able to build rapport with ease and create excellent working relationships with clients and colleagues * Experience of project management, overseeing the entire life cycle would be highly advantageous * Problem solving skills with the ability to use own initiative to provide solutions * Adaptable and able to multitask and prioritise * Proficient in Microsoft packages, including Word, Excel, Outlook and CRM software * Driving Licence is required as there may be some travel occasionally to customer sites or networking events * Experience of working in a manufacturing setting is desirable, however not essential What’s in it for you: * End of year performance bonus * Laptop and mobile provided * Private health care * 28 Days annual leave * Company pension * Permanent role that is immediately available * Company benefits VH Talent, your Permanent and FTC Recruitment Partner
Contact Detail:
VH Talent Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with our product range and services before the interview. This will not only show your enthusiasm for the role but also demonstrate your proactive approach to understanding client needs.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries and complaints. Being able to articulate solutions clearly will set you apart as a candidate who can provide excellent customer service.
✨Tip Number 3
Research current market trends and competitors in the industry. This knowledge will help you discuss potential opportunities for up-selling and new product ideas during your interview.
✨Tip Number 4
Prepare examples from your previous experience that showcase your ability to build rapport and manage client relationships effectively. Real-life scenarios will illustrate your skills and make a strong impression.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or client engagement. Use specific examples that demonstrate your ability to build relationships and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your problem-solving abilities and experience in project management.
Showcase Relevant Skills: In your application, emphasise your proficiency in Microsoft packages and any CRM software you have used. Highlight your adaptability and multitasking skills, as these are crucial for the Account Manager position.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This can help keep you on their radar and show your proactive nature.
How to prepare for a job interview at VH Talent Limited
✨Know the Product Range
Make sure you have a solid understanding of the company's products and services. This will not only help you answer questions confidently but also demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully managed client relationships or resolved customer issues. This will highlight your ability to provide excellent service, which is crucial for an Account Manager.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've used your initiative to solve problems. This will show that you can think on your feet and handle challenges effectively.
✨Research Market Trends
Familiarise yourself with current market trends and competitors in the industry. Being able to discuss these topics during the interview will showcase your commercial awareness and proactive approach.
