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For Companies At a Glance
- Tasks: Support the sales team with quotes, bids, and client queries.
- Company: Join a prestigious IT Solutions Provider in Birmingham.
- Benefits: Enjoy a competitive salary and career development opportunities.
- Why this job: Be part of a dynamic team in a supportive environment.
- Qualifications: Previous sales support experience and strong communication skills required.
- Other info: Ideal for detail-oriented individuals passionate about IT sales.
The predicted salary is between 24000 - 32000 £ per year.
Location: Birmingham
Salary: Up to £32,000
About the Role:
Chapman Tate Associates is excited to be recruiting on behalf of a prestigious IT Solutions Provider for the role of IT Sales Support Executive. This dynamic position is based in Solihull and offers a competitive salary of up to £32,000.
As an IT Sales Support Executive, you will play a crucial role in supporting our sales team by managing quotes, handling bidding processes, and addressing general inbound queries. Your attention to detail and excellent communication skills will be key in ensuring smooth and efficient operations within our sales department.
Key Responsibilities:
- Quotes Management: Prepare and manage sales quotes, ensuring accuracy and timely delivery to clients.
- Bidding Processes: Assist in the preparation and submission of bids, working closely with the sales team to meet deadlines and client requirements.
- Inbound Queries: Handle general inbound queries from clients and prospects, providing prompt and professional responses.
- Sales Support: Provide administrative support to the sales team, including data entry, CRM management, and report generation.
- Customer Relations: Maintain strong relationships with clients, ensuring high levels of customer satisfaction.
Requirements:
- Previous experience in a sales support or administrative role, preferably within the IT industry.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- A proactive and customer-focused approach.
What We Offer:
- Competitive salary up to £32,000.
- Opportunity to work with a leading IT Solutions Provider.
- Supportive and collaborative work environment.
- Career development and progression opportunities.
If you are a motivated and detail-oriented individual with a passion for sales support, we would love to hear from you. Apply now to join our team and contribute to our success!
IT MSP Sales Support employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT MSP Sales Support
✨Tip Number 1
Familiarise yourself with the IT industry, especially the terms and processes related to sales support. Understanding concepts like Managed Services Providers (MSPs) and the bidding process will give you an edge in conversations during interviews.
✨Tip Number 2
Network with professionals in the IT sales sector. Attend industry events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your CRM software skills. Since proficiency in CRM is a requirement for this role, being able to demonstrate your experience with these tools can significantly boost your chances during the interview.
✨Tip Number 4
Prepare examples of how you've successfully managed quotes or handled customer queries in previous roles. Being able to share specific instances will showcase your relevant experience and problem-solving abilities.
We think you need these skills to ace IT MSP Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administrative roles, especially within the IT industry. Use keywords from the job description, such as 'quotes management', 'bidding processes', and 'CRM management' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed quotes or supported a sales team in the past. This is your chance to demonstrate your passion for the role.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office Suite and CRM software. Provide examples of how these skills have helped you in previous roles, particularly in managing customer relations and supporting sales operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the IT Sales Support Executive role.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your IT Solutions
Familiarise yourself with the company's IT solutions and services. Understanding their offerings will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Master the Art of Quotes Management
Be prepared to discuss your experience with quotes management. Highlight any specific tools or processes you've used in the past, as this will show your capability to handle this key responsibility effectively.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled inbound queries or supported a sales team in previous positions.
✨Demonstrate Proactivity
Illustrate your proactive approach by sharing instances where you took the initiative to solve problems or improve processes. This will resonate well with the interviewers looking for a customer-focused candidate.
