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- Tasks: Lead strategic sales operations for EMEA, optimising processes and driving revenue growth.
- Company: Join Phenom, an innovative HR tech unicorn transforming the talent experience globally.
- Benefits: Enjoy flexible hours, career development opportunities, and a range of exciting perks.
- Why this job: Be part of a dynamic team making a real impact in the HR tech space.
- Qualifications: 5+ years in sales operations within SaaS; strong analytical and communication skills required.
- Other info: Phenom values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 54000 - 84000 £ per year.
Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
We are looking for a Director Senior Director of Sales Operations – EMEA to lead the strategic and operational infrastructure supporting our EMEA go-to-market teams. This leader will serve as a thought partner to senior sales leadership and play a critical role in translating global revenue strategy into regional execution.
You will own the design and deployment of scalable operating models, revenue planning, forecasting rigor, and performance insights that accelerate sales growth and drive efficiency across the EMEA business. The ideal candidate blends a strategic mindset with operational depth and has proven experience leading through scale, complexity, and change in a fast-paced SaaS environment.
What You'll Do
- Strategic Sales Operations Leadership: Acts as a strategic advisor to regional and global leaders, ensuring EMEA sales operations align with both local goals and the global GTM strategy.
- Forecasting: Owns the EMEA forecasting process and transforms data into insights to improve performance and guide executive decision-making.
- Sales Process Optimization: Designs and optimizes sales processes and workflows to ensure consistent, efficient execution across the full revenue cycle.
- Sales Infrastructure: Leads the evolution of sales technology and reporting infrastructure to enable data-driven decision-making and scalability.
- Sales Coaching & Performance Enablement: Supports and develops EMEA sales reps through coaching, performance tracking, and operational best practices.
- Quota Management: Collaborate with leadership to establish and maintain sales quotas that align with business objectives for individual sellers.
- Cross-Functional Collaboration: Ensures alignment with global teams across the business to support a consistent and coordinated customer experience.
What You've Done
- 5+ years of experience in sales operations, business operations, or a related field within a SaaS environment.
- Proven success in managing sales processes, data analysis, and quota setting.
- Strong quantitative, problem-solving, and communication skills.
- Experience supporting rapid revenue growth and scaling operational strategies.
- Experience partnering with senior sales leadership for GTM growth.
- Experience working with Salesforce, Clari, Groove, and related software with expertise with value selling methodologies.
Benefits
We want you to be your best self and to pursue your passions! Benefits/programs to support holistic employee health, flexible hours and working schedules, growing organization with career pathing and development opportunities, tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.
Director, Sales Operations -EMEA employer: Phenom People Inc.
Contact Detail:
Phenom People Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Sales Operations -EMEA
✨Tip Number 1
Familiarise yourself with the latest trends in sales operations, especially within the SaaS industry. Understanding how companies like Phenom leverage technology for sales optimisation will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Phenom or similar organisations. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented sales processes or optimised workflows in previous roles. Being able to articulate your experience with data-driven decision-making will resonate well with the hiring team.
✨Tip Number 4
Showcase your understanding of cross-functional collaboration by preparing examples of how you've worked with different teams to achieve common goals. This is crucial for a role that requires alignment with global teams.
We think you need these skills to ace Director, Sales Operations -EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within a SaaS environment. Emphasise your strategic mindset and operational depth, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and how your background aligns with the company's goals. Mention specific experiences where you've successfully managed sales processes or contributed to revenue growth.
Showcase Quantitative Skills: Since strong quantitative and problem-solving skills are essential for this position, include examples in your application that showcase your ability to analyse data and derive actionable insights.
Highlight Cross-Functional Collaboration: Discuss any previous experiences where you collaborated with cross-functional teams. This will show your ability to ensure alignment with global teams, which is crucial for the role.
How to prepare for a job interview at Phenom People Inc.
✨Understand the Company Culture
Before your interview, take some time to research Phenom's company culture and values. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with their ethos and demonstrate that you're a good fit.
✨Showcase Your Strategic Mindset
As a Director of Sales Operations, you'll need to blend strategic thinking with operational execution. Prepare examples from your past experience where you've successfully implemented strategies that led to measurable results in sales growth or process optimisation.
✨Be Data-Driven
Since the role involves forecasting and performance insights, be ready to discuss how you've used data to drive decision-making in previous roles. Bring specific examples of how your analytical skills have positively impacted sales operations.
✨Prepare for Cross-Functional Collaboration Questions
Given the emphasis on collaboration with global teams, think about times when you've worked across departments to achieve a common goal. Be prepared to discuss how you navigated challenges and ensured alignment among different stakeholders.
