Head of Managed Services

Head of Managed Services Type: Permanent Location: UK-Based (Fully Remote with occasional client visits) | Salary: Up to £70k | Excellent Package I\’m hiring for a Head of Managed Services on behalf of a growing boutique consultancy delivering cutting-edge ITSM solutions. This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms. You will lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a key voice for clients and internal stakeholders alike. Ideal experience includes: 4+ years managing high-performing service delivery or MSP functions Deep understanding of ServiceNow modules: ITSM, ITOM, or CSM Strong commercial and strategic thinking; ability to build profitable, scalable services Proven ability to manage distributed teams and suppliers ITIL Foundation certification (certs in ServiceNow highly desirable) You\’ll be joining a dynamic environment with real influence over platform strategy and service innovation. Interested? Apply with your CV today. #J-18808-Ljbffr