Inbound Property Consultant

Inbound Property Consultant Location: Chelmsford (Office-based, Phone-based Role) Salary: £25,000 – £27,000 OTE (dependent on experience) Hours: 5 days per week, including Saturdays (with a weekday off in lieu) Overview An exciting opportunity has arisen to join a growing and dynamic team within the New Business Centre of a leading property company. This department plays a vital support role for multiple branches across the region and serves as the initial point of contact for clients and customers. This role is ideal for individuals looking to build a career in estate agency in a non-face-to-face setting, or for those with industry experience who are seeking a transition into a fast-paced, office-based environment. Key Responsibilities Manage inbound and outbound calls with clients and potential customers Generate leads through proactive follow-up on online enquiries and web leads Book appointments and support sales, lettings, financial services, and land & new homes teams Assist branch teams by handling overflow call traffic and maintaining high service levels Ensure accurate data entry and system updates following customer interactions Candidate Profile Essential: Target-driven with strong self-motivation Experience working in a high-volume, customer-focused environment Confident communicator with excellent interpersonal skills Competent with Microsoft Office and quick to learn new systems Professional, positive, and commercially aware Desirable: Background in estate agency, property, or a similar sales/customer service role Previous telephone-based sales experience Benefits Include: Additional day off on your birthday Monthly team outings and treats via internal reward fund Access to dedicated training facilities and structured career development Recognition at quarterly reward meetings Supportive and engaging team environment