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- Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be part of a thriving team culture that values belonging and personal growth.
- Qualifications: Passion for customer service and strong teamwork skills are essential.
- Other info: Emergency Response Qualification is a plus but not required.
The predicted salary is between 21600 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Assistant to join our team! As Operations Assistant, your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As an Operations Assistant, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Operations Assistant employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the latest trends and customer expectations can help you stand out during conversations with our team.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your past experiences. Highlighting how you've gone above and beyond for customers can make a strong impression.
✨Tip Number 3
Prepare to discuss your teamwork skills. Think of instances where you've successfully collaborated with others, especially in fast-paced environments, as this is crucial for the Operations Assistant role.
✨Tip Number 4
If you have an Emergency Response Qualification, be sure to mention it! Even though it's not essential, it shows your commitment to safety and can set you apart from other candidates.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and include specific examples of how you've contributed to previous roles.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for joining the team. Mention specific aspects of the company culture that resonate with you and how you can contribute to creating a thriving environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight instances where you successfully contributed to a group effort or resolved conflicts.
✨Prepare for a Fast-Paced Environment
The interviewer may ask about your ability to handle a busy work environment. Think of examples where you've thrived under pressure and how you managed multiple tasks effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to creating an inclusive atmosphere.
