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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive workplace that values every individual.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture while developing your leadership skills in a dynamic environment.
- Qualifications: Experience as a Supervisor or Line Manager in retail or food service is essential.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Newry employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Newry
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to inclusivity and teamwork will help you align your approach during interviews and discussions, showcasing that you're a great fit for their environment.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated teams, improved customer service, or managed operations effectively, as these are key aspects of the Shop Manager role.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Since the role involves managing various service channels, demonstrating your ability to thrive under pressure and maintain high standards will set you apart from other candidates.
✨Tip Number 4
Engage with current employees or read reviews about working at Greggs. This can provide insights into the company culture and expectations, allowing you to tailor your conversation and show genuine interest in being part of their team.
We think you need these skills to ace Shop Manager in Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail or food service, especially any leadership roles. Emphasise your ability to motivate teams and deliver excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Relevant Skills: Highlight skills that are crucial for the Shop Manager role, such as team leadership, customer service excellence, and operational management. Use concrete examples to demonstrate these skills.
Research Greggs: Familiarise yourself with Greggs' values and culture. Mention in your application how you align with their commitment to inclusivity and customer satisfaction.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and engage others.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers, and be ready to discuss how you would ensure a brilliant experience for customers at Greggs.
✨Emphasise Inclusivity
Greggs values an inclusive culture. Be sure to express your commitment to diversity and inclusion, and share any experiences you have in fostering a supportive environment for all team members.
✨Prepare for Operational Questions
Expect questions about managing shop operations, such as wage controls and stock management. Brush up on your knowledge of these areas and be ready to discuss how you would maintain high standards in the shop.
