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For Companies At a Glance
- Tasks: Support customers with inquiries and technical issues while providing solutions.
- Company: Join a leading tech company in Athens, Greece, working with top brands.
- Benefits: Enjoy relocation support, including flight tickets and hotel accommodation.
- Why this job: Experience a vibrant work culture while helping customers and solving tech problems.
- Qualifications: Fluent Portuguese, excellent communication skills, and a positive attitude required.
- Other info: Sales experience and technical research skills are a plus!
The predicted salary is between 28800 - 43200 £ per year.
Portuguese Customer Support & German Technical Support Opportunities in Athens, Greece
Positions Available:
- Portuguese Customer Support
- Portuguese Technical Support
Location: Athens, Greece
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world’s tech leaders!
A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms. Join the Customer Service & Support Team to support customers.
What you will do:
- Identify customers’ needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and resolve related issues.
- Answer customers’ inquiries and troubleshoot or escalate technical issues that they face.
- Follow standard diagnostic procedures with an emphasis on handling frequently asked questions effectively.
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues.
What you will bring:
- Fluent Portuguese
- Excellent communication skills
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic soul with matching communication skills.
- A positive and adventurous attitude.
- A willingness to learn and soak up all the knowledge and experience we offer.
On offer:
- Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support
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Portuguese Customer Service & Technical Support Greece Athens employer: Headhunt International
Contact Detail:
Headhunt International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portuguese Customer Service & Technical Support Greece Athens
✨Tip Number 1
Familiarize yourself with common customer service scenarios and technical issues related to consumer electronics. This will help you feel more confident during the interview and demonstrate your proactive approach.
✨Tip Number 2
Brush up on your Portuguese communication skills, especially in a customer service context. Practicing common phrases and responses can make a big difference in how you connect with potential customers.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their offerings will allow you to provide better insights during discussions and show your genuine interest in the role.
✨Tip Number 4
Prepare to showcase your sales experience by thinking of specific examples where you successfully resolved customer issues or upsold products. This will highlight your ability to turn every customer interaction into a positive experience.
We think you need these skills to ace Portuguese Customer Service & Technical Support Greece Athens
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in Portuguese. Mention any relevant experience you have in customer service or technical support, especially if it involves communication in Portuguese.
Showcase Technical Skills: Detail your technical research skills and any experience you have with troubleshooting. Provide examples of how you've successfully resolved customer issues in the past.
Emphasize Customer Service Experience: Include specific examples of your previous customer service roles. Highlight your ability to identify customer needs and deliver effective solutions, as well as any sales experience you may have.
Express Your Enthusiasm: Convey your positive attitude and willingness to learn. Share why you are excited about the opportunity to work in Athens and how you can contribute to turning every customer into a happy customer.
How to prepare for a job interview at Headhunt International
✨Showcase Your Language Skills
Since fluency in Portuguese is a must, make sure to demonstrate your language proficiency during the interview. Practice common customer service scenarios in Portuguese to show that you can communicate effectively with customers.
✨Highlight Your Technical Knowledge
Be prepared to discuss your technical skills and experience. Familiarize yourself with common issues related to consumer electronics and online platforms, as this will help you troubleshoot effectively and impress your interviewers.
✨Emphasize Empathy and Communication
The role requires an empathetic approach to customer service. Share examples from your past experiences where you successfully resolved customer issues by understanding their needs and communicating clearly.
✨Prepare for Sales-Related Questions
Since sales experience is considered an asset, be ready to discuss your previous sales roles. Think of specific instances where you turned a potential lead into a sale, and how you can apply those skills in this position.
