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For Companies At a Glance
- Tasks: Manage daily club operations and deliver exceptional customer service.
- Company: Join a vibrant fitness team in Woolwich, dedicated to health and wellness.
- Benefits: Earn £13.85/hour plus £30 per personal training session with no rental fees.
- Why this job: Grow your career in leisure management or personal training while working with high-net-worth clients.
- Qualifications: Must have Level 2 Gym Instructor & Level 3 Personal Trainer certifications.
- Other info: Flexible shifts include evenings and weekends; training provided for First Aid qualifications.
The predicted salary is between 27000 - 30000 £ per year.
My client, a 5* Leisure Management company operating high-end luxury residential developments is now recruiting for Duty Managers/ Personal Trainers near London Waterloo.
The role of Duty Manager is to assist in managing the daily operation of the leisure facility, that sit within the private estates. These beautiful leisure facilities host a Gym with unrivalled top of the range equipment , a stunning Swimming Pool with a Sauna/ Spa, plus areas for relaxation.
As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club. Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager.
The job is a blend of operational duties, fitness and front of house. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals! The hourly rate on offer is £13.85 per hour, and the PT rate is £30-£35 per session.
We are recruiting for a 16-24 hour per week contracts.
Skills and Experience
- Significant experience within a similar role in the Health and Fitness Industry and working in a 5* environment
- Excellent customer service, communication, and interpersonal skills required
- Ability to handle multiple tasks at one time often switching from one to another
- Must be detailed oriented, friendly and organized
- Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise
- First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
- Health and Safety experience within a leisure facility
- Be adaptable and able to work well in a team
This role will require a mixture of shifts including early, mid and late with a rotation on weekends.
This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes.
If this sounds of interest, please apply today!
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific operations of a 5* leisure facility. Understanding the standards and expectations in such an environment will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and what the hiring managers are really looking for, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role emphasises outstanding service, having specific examples ready will show your capability to excel in this area.
✨Tip Number 4
Highlight your personal training success stories. If you've worked with high-net-worth clients before, share those experiences to illustrate your ability to attract and retain a premium clientele.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the health and fitness industry, particularly any roles that involved customer service or operational management. Emphasise your qualifications, such as your Level 2 Gym Instructor and Level 3 Personal Trainer certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and customer service. Mention specific experiences that demonstrate your ability to manage operations and deliver exceptional service, as well as your enthusiasm for personal training.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as multitasking, communication, and attention to detail. Provide examples of how you've successfully used these skills in previous positions.
Show Your Personality: Since this role involves interacting with clients and guests, let your personality shine through in your application. Use a friendly and professional tone to convey your enthusiasm for the position and your commitment to providing a great customer experience.
How to prepare for a job interview at 4Leisure Recruitment
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and customer service during the interview. Share personal stories or experiences that highlight your dedication to helping others achieve their fitness goals.
✨Demonstrate Multitasking Skills
Since the role involves managing various responsibilities, be prepared to discuss how you handle multiple tasks simultaneously. Provide examples from previous roles where you successfully juggled operational duties and customer interactions.
✨Highlight Relevant Experience
Emphasise your experience in the health and fitness industry, particularly in high-end environments. Discuss specific situations where you provided exceptional service or resolved customer issues effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the club's operations, team dynamics, and opportunities for personal training. This demonstrates your proactive attitude and eagerness to contribute.
