Commercial Account Handler

Job title: Commercial Account Handler

Salary: £35,000

Location: West Sussex

PURPOSE-OF-ROLE

Lawes is working with a well-established brokerage seeking a capable and driven individual to manage a book of small-to-mid-sized commercial insurance clients – someone who takes pride in their work, enjoys being client-facing, and is eager to contribute within a collaborative and knowledgeable team environment

RESPONSIBILITIES

• Manage and service an existing book of commercial clients
• Support new business activity where needed
• Maintain accurate records and ensure compliance
• Build strong client relationships through clear communication and responsiveness
• Contribute to a positive and proactive team culture

DAY-TO-DAY

• Handle renewals and mid-term adjustments across various commercial products
• Engage with clients regularly via phone and email
• Liaise with underwriters to obtain terms and negotiate on behalf of clients
• Provide technical support to colleagues where appropriate
• Work closely with the team to share knowledge and ideas

EXPERIENCE

• Minimum 2-years insurance experience essential
• Background in commercial lines preferred
• Experience with client servicing and policy administration
• Cert-CII or working towards qualification desirable
• New business production or a client book welcome but not essential

SKILLS

• Strong communication and interpersonal skills
• Organised with excellent attention-to-detail
• Commercially aware with a willingness to learn
• Self-motivated and team-oriented
• Comfortable working in a busy client-facing environment

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at

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