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- Tasks: As a Field Service Engineer, you'll install and support security systems while providing top-notch customer service.
- Company: Join Verisure, Europe's leading provider of monitored security systems, protecting millions across 17 countries.
- Benefits: Enjoy a company van, uncapped commission, gym discounts, private healthcare, and career growth opportunities.
- Why this job: Be part of a mission-driven team that values innovation, customer satisfaction, and personal development.
- Qualifications: Strong communication skills, a clean driving licence, and a passion for technology are essential.
- Other info: Diversity is celebrated here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 27937 - 50000 £ per year.
Field Service Engineer Location: Swansea
Full-time, Permanent
Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Working Hours: 40 - 48 hours per week
Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)
Holidays: 29 days annual leave increasing to 31 days after 1 years' service
We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer!
- DRIVERS LICENSE REQUIRED
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
Responsibilities:
- Provide in-depth examination of our customers property.
- Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
- Installation and technical support provided to Verisure security systems with a focus first time fix solutions.
- Deliver a detailed, informed walkthrough of the Verisure Alarm system.
- Trouble shooting any issues and repeat false alarms that may arise.
- Responsible for managing stock materials and company vehicle maintenance in line with schedules.
- Committed to providing outstanding expertise and customer service.
Requirements:
- Strong English communication skills and a good team player
- Ability to make effective and timely resolutions
- Ability to use hand tools and competent with the usage of step ladders
- A proactive and enthusiastic approach to work on maintenance
- A clean manual driving licence
- A passion for technology
Benefits Package:
At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
- Company van provided with optional personal use
- Fuel card provided for business miles only
- Company smartphone
- Birthday off
- Uncapped commission scheme based on productivity
- Employee alarm discount programme
- Employee referral cash bonus scheme
- Gym Flex
- Pension plan
- Private Health Care plan
- Career progression with excellent growth opportunities.
- PerkBox - discounts at local restaurants, attractions, and retail outlets.
Verisure Career Opportunities
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Diversity & Inclusion
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
Ready to join our team and make your dream job a reality? Apply today and we'll get in touch!
ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL
Field Maintenance Engineer OTE 50K in Swansea employer: Verisure
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Maintenance Engineer OTE 50K in Swansea
✨Tip Number 1
Familiarise yourself with Verisure's products and services. Understanding their security systems and how they operate will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in field service or technical support roles. Be ready to discuss specific examples of how you've successfully resolved customer issues or installed equipment, as this will show your capability for the job.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be advising customers on security solutions, practice explaining complex concepts in simple terms to demonstrate your ability to connect with clients effectively.
✨Tip Number 4
Research the company culture at Verisure. Understanding their values and commitment to customer service will allow you to align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Field Maintenance Engineer OTE 50K in Swansea
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Field Maintenance Engineer position. Tailor your application to highlight relevant experience and skills that match what Verisure is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, previous work experience, and any relevant qualifications. Emphasise your communication skills and ability to work in a team, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Verisure and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is important for a customer-facing role.
How to prepare for a job interview at Verisure
✨Know Your Technical Stuff
As a Field Maintenance Engineer, you'll need to demonstrate your technical knowledge. Brush up on the security systems Verisure uses and be ready to discuss installation processes and troubleshooting techniques.
✨Showcase Your Customer Service Skills
Verisure values outstanding customer service. Prepare examples of how you've provided excellent service in previous roles, especially in challenging situations. This will show that you can handle customer interactions effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've approached and resolved issues in the past. Think of specific examples where you made effective and timely resolutions, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
