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For Companies At a Glance
- Tasks: Join our team as a Catering Assistant, Kitchen Porter, or Chef at The Harborne Hospital.
- Company: Be part of HCA UK, a leading private healthcare provider with over 50 years of experience.
- Benefits: Enjoy flexible working hours, career progression, and a supportive work environment focused on wellbeing.
- Why this job: Make a real difference in patients' lives while gaining valuable catering experience in a caring environment.
- Qualifications: Passion for customer care, awareness of food hygiene standards, and effective communication skills required.
- Other info: We celebrate diversity and offer reasonable adjustments to ensure everyone feels included.
Job Description
BANK Catering and Kitchen Staff The Harborne Hospital, BirminghamPart time, Bank
We’re looking for Bank Catering Assistants, Kitchen Porters and Chefs to join our Hotel Services team based in The Harborne Hospital. Part of the World’s largest private healthcare group; providing award winning primary, acute and complex care.
This is a chance to get great catering experience while enjoying the kind of benefits few commercial outlets are able to provide. But it’s also a chance to brighten up the day for people who really need it. Perhaps you’ll deliver the food, service and experience that can really help people on the road to recovery. Or provide much-needed fuel for our colleagues as they deliver exceptional care. Or offer a comforting meal to visitors when they’re at their most vulnerable. Whatever you do, your work will have a big impact.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in catering, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll bring:
- Awareness of food and hygiene standards
- Passionate about customer care
- The ability to communicate effectively with patients, visitors and healthcare staff
- The ability to work under pressure, and with a flexible approach
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all elsewe’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: – We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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Contact Detail:
HCA Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BANK Catering and Kitchen Staff - Birmingham
✨Tip Number 1
Familiarise yourself with the specific food and hygiene standards relevant to healthcare settings. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining a safe environment for patients and staff.
✨Tip Number 2
Showcase your passion for customer care by preparing examples of how you've positively impacted someone's experience in previous roles. This could be through excellent service or going the extra mile to meet someone's needs, which is crucial in a healthcare setting.
✨Tip Number 3
Highlight your ability to work under pressure by discussing any relevant experiences where you successfully managed stressful situations. This is particularly important in a hospital environment where quick thinking and adaptability are key.
✨Tip Number 4
Connect with current or former employees of HCA UK on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for their team.
We think you need these skills to ace BANK Catering and Kitchen Staff - Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Bank Catering and Kitchen Staff position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous catering or kitchen experience you have. Mention specific roles where you demonstrated customer care, food hygiene awareness, and the ability to work under pressure.
Show Your Passion: Express your passion for providing exceptional service in your application. Share examples of how you've positively impacted others through your work, especially in a healthcare or customer-focused environment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at HCA Healthcare UK
✨Show Your Passion for Customer Care
During the interview, express your enthusiasm for providing excellent customer service. Share examples of how you've positively impacted customers in previous roles, especially in a catering or healthcare setting.
✨Demonstrate Your Knowledge of Food Hygiene Standards
Be prepared to discuss food safety and hygiene practices. Highlight any relevant training or certifications you have, and explain how you ensure compliance with these standards in your work.
✨Communicate Effectively
Since you'll be interacting with patients, visitors, and healthcare staff, showcase your communication skills. Practice clear and empathetic responses to potential questions about how you would handle various situations in the kitchen or dining area.
✨Emphasise Your Ability to Work Under Pressure
Catering roles can be fast-paced, especially in a hospital environment. Share specific examples of how you've successfully managed stressful situations in the past, demonstrating your ability to stay calm and focused while delivering quality service.
