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- Tasks: Be the technical support hero for customers across Europe, helping them choose the right products.
- Company: Join Edmund Optics, a leader in optics and photonics, shaping innovative technologies worldwide.
- Benefits: Enjoy perks like private health insurance, gym memberships, and a company pension scheme.
- Why this job: Work in a vibrant, inclusive team while contributing to exciting projects and customer success.
- Qualifications: You need a degree in Science or Engineering and fluency in German and English.
- Other info: This role is office-based in York, Mainz, or Lyon, depending on your preference.
The predicted salary is between 30000 - 42000 £ per year.
Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
We are committed to inclusivity, so reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Sales and Applications Engineer - German speaking (f/m/d) m/w/d employer: Jobtraffic
Contact Detail:
Jobtraffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Applications Engineer - German speaking (f/m/d) m/w/d
✨Tip Number 1
Familiarise yourself with the optical components and technologies that Edmund Optics offers. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical support skills, especially in relation to optics and photonics. Being able to discuss common customer queries and solutions will set you apart as a knowledgeable candidate.
✨Tip Number 3
Network with current or former employees of Edmund Optics on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can be beneficial during your application process.
✨Tip Number 4
Prepare to showcase your language skills in both German and English. Practising technical conversations in both languages can help you feel more confident and ready for any language-specific scenarios during the interview.
We think you need these skills to ace Sales and Applications Engineer - German speaking (f/m/d) m/w/d
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optics, imaging, or photonics. Emphasise any technical support roles you've held and your proficiency in both German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of the role. Mention specific projects or experiences that demonstrate your ability to provide excellent customer support.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially your proficiency with MS Office and any other relevant software. This will show that you are well-prepared for the technical aspects of the role.
Showcase Team Collaboration: Since the role involves collaborating with global teams, include examples of past teamwork experiences. Highlight how you contributed to team success and how you can bring that collaborative spirit to Edmund Optics.
How to prepare for a job interview at Jobtraffic
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and photonics. Brush up on relevant concepts and be prepared to discuss how your background in Science or Engineering applies to the role.
✨Demonstrate Language Proficiency
Since fluency in German and English is essential, practice speaking both languages before the interview. Be ready to answer questions in both languages to showcase your comfort level and communication skills.
✨Prepare for Customer Scenarios
Think about potential customer queries you might encounter in this role. Prepare examples of how you would assist customers in selecting products or resolving technical issues, highlighting your problem-solving skills.
✨Emphasise Team Collaboration
This position involves working with global teams, so be ready to discuss your experience in collaborative environments. Share examples of successful teamwork and how you contribute to a positive team dynamic.
