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For Companies At a Glance
- Tasks: Lead and grow our Managed Services portfolio while managing client relationships.
- Company: Join PM Group, a dynamic company focused on innovation in engineering and project management.
- Benefits: Enjoy a full-time permanent role with opportunities for professional growth and development.
- Why this job: Be at the forefront of driving change and improvement in a collaborative environment.
- Qualifications: Experience in project management or engineering, with strong client relationship skills required.
- Other info: Applications close on 14th February 2025, so don't miss out!
The predicted salary is between 43200 - 72000 £ per year.
Overview We are looking for a Head of Managed Services to be based out of our Birmingham or Manchester offices. Job Title: Head of Managed Services Location: Birmingham or Manchester Contract: Full Time – Permanent Responsibilities In order to maintain and grow our Managed Service business in the UK, PM Group is seeking to recruit an ambitious, high performing candidate for the above role. The primary focus of this role will be to manage the current portfolio of Managed Service clients, driving Group standardisation and technical improvements. The role will also include the requirement to support growth by identifying and securing new clients and Managed Service portfolios. In this role you will act as sponsor and the primary point of escalation for current Managed Service clients as well as developing new Managed Services business opportunities with existing and potential clients. You will work closely with Senior Leadership in the Projects, Engineering and Support Services to ensure resource requirements are communicated in advance and are being met while also regularly liaising with Managed Service Site Leads regarding portfolio delivery, including site visits. Finally, you will champion health and safety, quality and continuous improvement, supporting initiatives and driving standardisation. Qualifications Proven track record ideally within a Senior/Principal Project Management, Commercial or Engineering related field Previous experience of managing client profit and loss account budgets Contractual and commercial expertise in an EPCM environment Understanding of legal contract clause application/administration Clear understanding of the various design disciplines required for project delivery in the Pharma, Advanced Manufacturing, Data Centre and other related sectors Commercially astute and results driven, with skills in managing delivery and bringing a creative and innovative approach Experience of successfully executing a project life cycle Excellent and proven interpersonal, negotiation and influencing skills Able to create strong and in-depth relationships with clients and identify commercial opportunities Please note applications for this role close on the 14th February 2025. #J-18808-Ljbffr
Contact Detail:
PM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Managed Services
✨Tip Number 1
Network with professionals in the Managed Services sector, especially those who have experience in project management and client relations. Attend industry events or webinars to connect with potential colleagues and clients, which can help you gain insights into the role and the company culture.
✨Tip Number 2
Research PM Group's current Managed Services offerings and recent projects. Understanding their portfolio will allow you to speak knowledgeably about how you can contribute to their growth and standardisation efforts during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client relationships and driving business growth. Be ready to share specific examples of how you've successfully identified new opportunities and improved service delivery in past roles.
✨Tip Number 4
Familiarise yourself with the latest trends and challenges in the Pharma, Advanced Manufacturing, and Data Centre sectors. This knowledge will not only help you in interviews but also demonstrate your commitment to staying ahead in the industry.
We think you need these skills to ace Head of Managed Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, client relationship management, and any specific sectors mentioned in the job description, such as Pharma or Advanced Manufacturing.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proven track record in managing client portfolios and driving standardisation. Use specific examples to demonstrate your commercial acumen and results-driven approach.
Highlight Relevant Skills: Clearly outline your skills in negotiation, influencing, and interpersonal communication. These are crucial for the role, so provide examples of how you've successfully executed these in past positions.
Showcase Your Understanding of the Industry: Demonstrate your understanding of the legal and contractual aspects of project delivery in an EPCM environment. Mention any relevant certifications or training that support your expertise in this area.
How to prepare for a job interview at PM Group
✨Showcase Your Leadership Skills
As a Head of Managed Services, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects, highlighting your ability to drive standardisation and technical improvements.
✨Understand the Business Landscape
Familiarise yourself with the current trends in managed services, especially within the Pharma and Advanced Manufacturing sectors. Being able to discuss these trends and how they impact client relationships will show your commercial acumen.
✨Prepare for Client-Focused Questions
Expect questions about managing client relationships and profit and loss accounts. Be ready to discuss specific strategies you've used to secure new clients and manage existing portfolios effectively.
✨Demonstrate Your Negotiation Skills
Given the importance of negotiation in this role, prepare to discuss scenarios where you've successfully negotiated contracts or resolved conflicts. Highlight your interpersonal skills and how they contribute to building strong client relationships.
