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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy flexible working, a competitive salary, bonuses, and discounts on EE & BT products.
- Why this job: Make a meaningful impact in a fun environment while developing your career with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can achieve targets.
- Other info: Flexible breaks, online GP access, and volunteering days to support your community.
The predicted salary is between 25000 - 26000 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor (Warrington Contact Centre, Warrington, United Kingdom) employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Warrington Contact Centre, Warrington, United Kingdom)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, being able to articulate your thoughts clearly and build rapport quickly will be crucial. Consider role-playing with a friend or family member.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges. This will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview, showing that you’re a great fit for their team-oriented environment.
We think you need these skills to ace Sales Advisor (Warrington Contact Centre, Warrington, United Kingdom)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Sales Advisor. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the Sales Advisor role. Emphasise any previous experience in customer service or sales, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your motivation to help customers. Mention how you can contribute to the team culture and support EE's mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at BT Group
✨Show Your People Skills
As a Sales Advisor, connecting with customers is key. During the interview, demonstrate your ability to build relationships and understand needs by sharing examples of how you've successfully interacted with others in previous roles or situations.
✨Highlight Resilience and Drive
The role requires resilience and motivation. Be prepared to discuss times when you faced challenges at work and how you overcame them. This will show that you can handle the fast-paced environment of a contact centre.
✨Adaptability is Key
Since no two calls are the same, it's important to showcase your adaptability. Share experiences where you had to adjust your approach on the fly, whether in sales or other customer-facing roles, to meet varying customer needs.
✨Express Enthusiasm for Technology
EE is all about technology, so make sure to express your enthusiasm for tech products and services. Research their offerings beforehand and be ready to discuss why you find them exciting and how you can help customers choose the right ones.
